Reviews (1,408)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.

July 26, 2023

Perfekt app, som bare virker. Utrolig nem at benytte og er som man forventer. Den er helt GRATIS! Den får 5 stjerner herfra.

Lise Eggert Living
Denmark
2 months using the app
June 11, 2024

Zero issues with the app. Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.

See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads

The Painted Heirloom
United States
Over 4 years using the app
September 11, 2023

nEW UPDATE BAD! Lost the ability to see if customer downloaded item, items not downloading, also not sending email to customer, In addition its not secure people have found a way to hack the app to get the files directly without paying. its adding an additional
/-/ in the proxy link
see my link below
https://photohacklovers.com/a/downloads/-/9a9a39ca82a9f26f/992542ebcea3ef8a/download

IDk how to remove it.

photohacklovers
United States
Over 6 years using the app
Shopify replied September 12, 2023

Hi, thanks for taking the time to review our app. It sounds like there are multiple issues here that you're running into, and we'd love to take a closer look at your account so that we can help troubleshoot and investigate this further. So for your next step, please get in touch with our live support team via this link: https://shopify.link/qLKl so that we can offer the most appropriate assistance for you. Thanks! -Kimi, Shopify Support

January 2, 2026

per ora bouna sto per inziare pero graxie

D JULAAS
Italy
6 days using the app
July 22, 2026

It's not the most user friendly app, also there's certain glitches in the coding that makes it difficult to click and/or enter pricing and titles. It's time consuming,

K West Da El 7
United States
1 day using the app
October 11, 2026

This is very user friendly

BDWpdfguides
United States
4 days using the app
August 25, 2026

was very good thing

Anas Moath
Kuwait
27 days using the app
October 11, 2024

Absolutely dreadful, do not use. It has been generating all kinds of bogus emails to my customers. Very embarrassing.

Meyer Devices
United States
8 days using the app
September 19, 2024

this goes out of its way to be clunky and cumbersome. if you're here looking for a solution to sell music, unfortunately this probably ain't it.

Topshelf Records
United States
14 minutes using the app
August 1, 2024

Not working at all at the moment. Do not install.

STAGING Canam Online Store
Canada
About 1 hour using the app
Shopify replied August 6, 2024

Hi there, thank you for taking the time to reach out. If you're having issues using Digital Downloads please contact our support team directly so that we can take a look at this for you: https://shopify.link/vRnL. -Victor, Shopify Support