Reviews (1,407)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.

November 18, 2016

It works well, but it would be great if the text was customizable to other languages.

Ninjanutz 2
Mexico
June 10, 2017

Great little app, the only downside for me is that the link to the download is not stored in a customers account.

Titania Creations
United Kingdom
About 1 month using the app
July 31, 2017

Works like its meant to - reccomended

Terraeclat
United Kingdom
Almost 3 years using the app
April 27, 2020

La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !

makea
France
23 days using the app
June 17, 2020

Really nice app that I had problems with, at first, but support was first rate and to my rescue! (it was my fault). Have been using for quite a while and would recommend!

Compact Camping Concepts
United States
11 months using the app
Edited January 19, 2021

Hi. it's a really nice app.
what Maximum upload file size for a single product and all the products?

Slavica Bogdanov
United States
8 months using the app
Shopify replied January 19, 2021

Glad to hear you're enjoying the app so far! The maximum upload file size is 5GB. There is no total maximum. Hope that helps! - Brie, Shopify Support

October 5, 2021

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

GRAUX | Inspiring Guitar Loops
Belgium
8 months using the app
Shopify replied October 11, 2021

Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

November 29, 2021

i wouldn't advise anyone to use this app, free or not. lately not one of my customers has been able to receive their downloads after purchase and i have been having to go back and manually email all of them which is time consuming. i have to shut my store down because of this to switch to something better.

The Glam Book
United States
12 months using the app
Shopify replied November 30, 2021

Hi there, we are sorry to hear you have experienced this issue. I would advise re-installing the app to see if these issues continue. If so, I would then recommend reaching out to our support team so we can take a closer look into this with you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Thanks again for reaching out! -Marty, Shopify Support.

February 4, 2022

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rajawionet
United States
Edited February 4, 2022

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testingsforbugs
United Kingdom