Reviews (123)

Overall rating
3.8
Counts per rating level
  • 56% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 20% of ratings are 1 stars
April 3, 2024

Too hard to use

ellabachdevreal
Australia
13 minutes using the app
Amai replied April 5, 2024

Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here.

https://calendly.com/jasper-amai/onboarding-dm

Alternatively, you can chat with our support in-app and we will be glad to assist your queries.

November 2, 2023

Really fast and professional. Thank you for your help!

Vuetify
United States
About 4 years using the app
July 12, 2022

When I needed help they were quick, kind and professional in solving the problem. I recommend this app for the many possibilities of use.

Sontèn
Italy
About 20 hours using the app
Amai replied July 19, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

November 26, 2023

Jeg har lige installeret appen med super god support fra Amai. De er klar til at hjælpe med alt, selvom fejlen ikke ligger i deres app. Tak for den gode support.

Plakata
Denmark
6 days using the app
October 2, 2020

doesn't work, cant access dashboard. tried on a couple of stores. will contact staff for more details

IRVINS
Singapore
35 minutes using the app
Amai replied October 4, 2020

UPDATE 06/10/2020: We had sent several emails and had tried to contact you via phone but there was no answer. We also had not received your support inquiry. Thank you.

Hi, thank you for your feedback. We had tried to call you several times on Friday and had left an e-mail message in regards to this matter and had yet to hear from you. We would like to look into this problem you are having as the Discount Manager should work right "out of the box".

April 17, 2020

This app is amazing. We use it weekly for all kind of discounts.
The scheduling makes everything easy.

premiergel.com
United Kingdom
About 1 month using the app
Amai replied April 20, 2020

Thank you so much! Suche feedback makes us become even better!

Edited February 21, 2019

It's a mystery why bulk discounts isn't a standard feature on Shopify but luckily this app does the job.

Profusion Cosmetics UK
United Kingdom
2 months using the app
June 2, 2020

Quick Customer Service helped me with a problem I had. Thank you very much I really appreciate your help.

Matchboxmart
United States
2 days using the app
Amai replied June 5, 2020

Thank you :)
It's our pleasure to keep clients satisfied!

December 7, 2020

good so far hoping using this app to his full capacity great job guys! With time will see if accurate or not...

SE CONCEPT
Canada
About 1 month using the app
Amai replied June 9, 2021

Thank you for the kind feedback!

August 31, 2020

app is easy to use, but have limited function that you can use. try to use the badge, but it did not function at all.

use the free plan, but it did not ask second time when you actually bulk discount the same item, it just count as double the number.
so i was promoting a collection that have 60 products, and stop awhile, back to enable to bulk discount again, they count it as 120 products, and charge me the paid plan, which i think it is abit ridiculous, i was promoting the same item, just different timing, plan said use up to 100 products, but it did not state that if promote different time count as double the number.

sounds abit false advertise! and it did not have warning to tell you that you are going to exceed the number of free plan and ask to double confirm. It's more like cheated feeling to be honest!

abit disappointed with that

Shop The Paws
Singapore
27 days using the app
Amai replied September 7, 2020

Thank you for your feedback. We will change the wordings of our notifications. We had since assisted with the refunds. Do contact us should you require any clarifications.