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This app just completely screwed up my theme!! It had the products of top deals section actually showing live programming code, mirage of product images, yes a gallery of sale items would parade for a few seconds on top of black programming code. I was livid! Then I tried to remove that section, ok why when I am checking other places it had my products recommendations all wacky with more code ! Then I tried to just turn it off, ok why that dont work. Then I said hell with it and remove the app -- omg, it went worse -- now everything will stay on sale with no way to fix it. Tried to reach them thru chat but only a bot answers, then was able to connect but told that it had to go up to a higher level ?!! What, I have to go online... why now several hours later nothing ... So I tried to remove what I could found of their code, but nothing worked. This is a lesson to all of us struggling with little time and no extra money to waste is to back up / duplicate your theme. The one that was still had their code in it guess when it was dup after downloading their app. Rest assured, I WILL NEVER download their app again. I rather pay 100.00 month with the theme upgrades currently using which by the way I am getting so many features and easy peasy. But last night was the WORST, the only option available was me to fix it by redoing my whole site with a new theme and content!! Otherwise, it would be still sitting there with codes everywhere for visitors to see. You cant remove or take off the sales tag, nothing worked. I think their override of a complete store template conflicts with something and there is currently a bug virus in it and they need to put it hold on until further tests because people dont got time for downtime over an app that will shut everything down !! If I didnt just do something, I would be still sitting here waiting on their yesterday last message to be patience as they will get back to me with a next level expert. Huh-thats ok. smh.
Hi, thank you for your feedback. Upon checking your chat transcripts as well as our email correspondence, you chat message was received at 9.32pm (+8 GMT) and was replied at 9.35pm (+8 GMT). As there was no reply in the chat, we sent you an email 30 minutes later to follow up on this issue.
In our email message we did not ask you to look for a "higher up". We mentioned we had escalated your issue to our developers to further investigate. We had received your access at 11.15pm (+8 GMT) and when our developers accessed to it immediately after receiving access, the app was uninstalled.
We will contact you again to assist you in reverting the price back to the original as you had uninstalled before turning off the discount rules.
Outstanding, does exactly what it says on the tin!
Does not work with Smart Collections. Unfortunately that makes it useless for me. If you have a lot of products that you want to discount, this app is not for you.
Very easy to use, very intuitive!
This app is very easy to use. Tried it for singles sale, black friday and cyber monday and it worked so well for us. I had to bulk edit price and comparison price for hundreds of products previously, it was so tedious. Very thankful to have found this ape, made things so much easier.
This app makes setting up our sales so much easier! Works perfectly! Customer support is reactive and helpful.
I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.
This had been resolved.
Awesome App! So easy to create specific discounts for my clients, so they do not have to deal with entering coupon codes. A must have App!
Terrible. Only after creating a sale did I see the warning that items with a "compare at" price will not be updated, and worse, after pausing / stopping the sale I setup, now all of my previous prices have been reset to the "compare at" price and all of the actual product prices have been removed / deleted with no indication of what the original prices were!
IMMEDIATELY UNINSTALLING.
Completely failed me on Black Friday. No scheduled discount activated, and while live chat support was responsive, had to refer the issue to dev support, from whom I didn't receive a response until late the next day.
Spent the next four hours manually activating each discount within Shopify as I had customers waiting online for the sale to begin. If I had not been up (midnight sale launch) and not seen the issue until morning, it would have resulted in at least $1500 of lost sales.
I appreciate there was congestion due to the major sale weekend, and I was activating a few hundred products, but if after 30 minutes of the sale beginning nothing is on sale... the app has failed.
Further, the interface for this app is clumsy. Should a product need to be moved from one discount level to another there is no display of which sale level it can be found in. A drag and drop across multiple sales, or at worst, allow a product to be de-activated from within any sale (not locked up as 'Used') would save a lot of time.
Waste of money, and nearly cost me a LOT!
