Reviews (186)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful promotion engine for complex discounting, handling stacked discounts, BOGO, free gifts, tiered and VIP offers, and dynamic pricing across the site. Many report it replaces multiple apps, boosts revenue and conversions, and works well for high-volume and multi-store setups. Support is frequently praised as fast, patient, and hands-on, and merchants note ongoing feature improvements and strong Shopify Plus compatibility.

November 26, 2019

Absolutely amazing! Bart did a fantastic job. He helped with issues in our theme coding, answered quickly and helped us within 3 hours to get everything fixed and running! One of our best experiences with an Shopify App! Thank you!

EVOPE NUTRITION
Germany
8 days using the app
July 30, 2020

It's really simple, Discount Ninja brings in a lot of revenue. We tried 3 discounting apps before finding DN. It has very comprehensive displays of discount pricing and offers to our online shoppers, and that helps close sales! The support department is very responsive. It is the best app we have for Shopify.

Belabumbum
United States
7 months using the app
February 21, 2020

this app does quite a bit so there is a lot to learn, thankfully they have a tutorial in the beginning to walk you through and on top of that the customer service is excellent, they have helped me set up everything I couldn't figure out in a timely manner, bart Andrea and eloy have helped me out and all been excellent

Garys Glass Adventure
United States
8 days using the app
Ninja Commerce replied February 25, 2020

Thank you for your review! Happy to hear your kind words about our support staff. We continue to invest in improving documentation and onboarding to allow you to learn about all the features of the app in the best way possible.

February 26, 2020

I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.

Vivid Root
United States
15 days using the app
March 17, 2026

Ankhlandia
Hungary
10 days using the app
May 4, 2025

STAGMI
United States
2 days using the app