Reviews (136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively prevents chargebacks and manages disputes, with automated, data‑driven responses that improve win rates and save significant time and money. Pre‑chargeback alerts (including PayPal) are a key benefit, helping avoid processor issues and payment holds. Many find it easy to set up, secure, and suitable for high‑volume stores. Support is frequently praised as fast, knowledgeable, and proactive with onboarding and custom rules.
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Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.
They have a grat support team
Thank you so much for taking the time to leave us a review! It genuinely means a lot to me and the team to know you’ve had a good experience with our support.
We know how important it is to have someone you can actually count on when you need help, so hearing that our team has been there for you really makes our day. I’ll be sure to share your kind words with everyone!
