Reviews (40)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 23, 2026

It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.

Shalsaz
Pakistan
4 days using the app
Dori replied May 26, 2026

Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding.
The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work.
Thanks for recommending us so warmly — we're here whenever you need us! 😊

May 18, 2026

Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.

Sober Table
Czechia
19 days using the app
Dori replied May 26, 2026

Thank you for the kind words! 😊 It was a pleasure working with you on the multilingual setup. requests like yours actually help us build a better product for everyone, so we genuinely appreciate the feedback.
We're looking forward to continuing to tailor Dori to your store's needs. Don't hesitate to reach out anytime! 🙌

July 2, 2026

Juste exceptionnelle !! Dori est une application ultra simple à mettre en place et pourtant si performante. Elle aide mes clients au quotidien et boost considérablement mon chiffre d'affaires.

Dès que j'ai une question, le support est ultra réactif.
Un grand merci à toute l'équipe pour cette pépite !

Simone Mahler
France
7 days using the app
Dori replied August 23, 2026

Merci infiniment pour ce magnifique retour ! Savoir que Dori accompagne vos clients chaque jour tout en contribuant concrètement à votre chiffre d’affaires est notre plus belle récompense. Nous sommes ravis que sa mise en place ait été simple et que notre équipe ait pu vous répondre rapidement. Merci de faire partie de l’aventure Dori !

September 3, 2026

Wow. I can't believe this is free. It's probably the best app we've come across. So easy to install and it knows everything about the business - which is super helpful.
A must add to any store. It's actually really great. Don't miss out!

Byron Bay Gifts
Australia
6 days using the app
Dori replied September 23, 2026

Ha, thank you, what a review to wake up to. It is free because we are still early and we would rather have happy stores than early revenue. And it knows your business because it reads your catalogue and your site and keeps learning from real conversations, so it should only get sharper over time. Thanks for the vote of confidence, I am here whenever you need us. Yasin

August 11, 2026

A verry good app,nice work

Egross
Romania
18 days using the app
Dori replied August 23, 2026

Thank you, Egross! We’re delighted that you’re enjoying Dori. Your support motivates us to keep making the app even better for you and your customers!

May 8, 2026

Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.

jfybrand
United States
10 days using the app
Dori replied May 26, 2026

Thank you so much for this wonderful review! 🙏 Knowing that you've been with us for a while and still see value — and notice the new features rolling out — means a lot to us. Continuous improvement is something we take seriously, so that really lands.
We'll keep building and we're glad to have you along for the ride. Always here if you need anything! 🚀

June 9, 2026

Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.

toptrade.ro
Romania
28 days using the app
Dori replied August 23, 2026

Thank you, Top Trade! Fast, dependable support is a standard we take seriously, so this feedback is especially meaningful to us. We’re glad Dori has delivered both a reliable AI shopping experience for your customers and the responsive assistance your team deserves. We appreciate your trust!

July 21, 2026

Title: Exceptional app and outstanding service—highly recommend!I am incredibly impressed with Dori AI. The app itself is fantastic—sleek, intuitive, and packed with powerful features that work seamlessly. It has completely streamlined my workflow and exceeded all my expectations. What really sets Dori AI apart, though, is its top-notch customer service. The team is responsive, helpful, and truly dedicated to providing a great user experience. It is rare to find an app that delivers both a premium product and stellar support. Five stars all the way!

Glamourous Grace
United States
9 days using the app
Dori replied August 23, 2026

Five stars from Glamourous Grace means the world to us! We’ve worked hard to make Dori powerful without sacrificing simplicity, so hearing that it has streamlined your workflow and exceeded expectations is incredibly rewarding. Thank you for recognizing both the product and the people behind it. We’re honored to support your business!

July 16, 2026

great support so far quite useful.

MAOMAO
Germany
9 days using the app
Dori replied August 23, 2026

A great start with MAOMAO! We’re happy Dori is already proving useful, and our team is always here whenever you need support. Thank you for sharing your experience!

October 6, 2026

Servizio Top

Irrigazione Giuliano Santagata & C
Italy
About 1 month using the app