Reviews (55)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 24, 2023

If you are a busy small business owner, you need to be using Drip.

Mad Batter Cookie Co.
United States
Over 2 years using the app
October 5, 2023

Fantastic and super easy to use! Loving it so far.

EZ-Level
United States
12 days using the app
March 8, 2023

The workflow for abandoned carts never worked, no email was sent properly for days in the other workflows, they answer that all was fixed, but no emails were being sent out from the abandoned cart funnels, in the chat they answered fast, but I didn't get any other follow-up emails as promised and the tool continued without working for more than 10 days, this app made me lost money since day 1, I was using omnisend trying to search for a more modern user interface and better price, but sadly this was not the right solution, I just removed it, I'm trying another solution.

UrbanWearOutsiders
United Kingdom
16 days using the app
Drip replied March 9, 2023

Hi UrbanWearOutsiders

Thank you for your feedback on our abandoned cart workflows.

We take feedback very seriously and we understand how frustrating it can be when your automation is not working as expected.
While our Development team was able to quickly resolve the first issue with your abandoned cart workflow, we understand there were some roadblocks with your second workflow and we are taking steps to review our workflow templates for the best user experience.

We also apologize for the delay in communication with our Support team. After a thorough review, we found that we had sent the same-day follow-up message to the email address attached to the ticket, instead of the email address you had requested we use instead.

We have sent an additional email from our Support team today with more information.

Thank you again, UrbanWearOutsiders, we sincerely appreciate your time and feedback.

Best regards,
Sebastian from Drip

November 1, 2022

Beste email marketing tool so far. Tried so many tools from Germany but none of them was smooth like drip. Very easy and huge possibilities through the workflows and rules which you can create.

Technostoff
Germany
3 months using the app
Drip replied November 1, 2022

Hi

Lovely review. Thank you for that.

We are glad to hear that you are satisfied with our tool.

Best regards,

Sebastian from Drip

December 21, 2021

Drip has been a game changer for our team. Outside of being able to schedule and send individual campaigns and building highly functional workflows, the analytics are invaluable. We have a whole new understanding of how our communication is directly impacting sales and revenue.

Vibrant Meals
United States
2 months using the app