Reviews (159)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for launching and scaling private‑label coffee brands. They like the easy Shopify setup, automated syncing and fulfillment, and broad range of gourmet coffees, teas, and pods. Many highlight roast‑to‑order quality, fast shipping, and custom packaging that helps build a distinct brand. Solo operators especially value that roasting, bagging, labeling, and shipping are handled for them, plus responsive support and hands‑on setup services.

July 27, 2023

Easy to use and very good customer service. Quality of labeling and shippping is easy to use while getting orders completed.

Koffeecito
United States
7 months using the app
May 18, 2023

App is amazing. Makes building your store a breeze. I did have a small hiccup and support was great.

Goal Roast Coffee
United States
13 days using the app
May 20, 2023

Love this app! The people are amazing and really want you to succeed. There are calls that you can ask any questions on Thursdays and a group on FaceBook for fellow Dripshippers to come together and share ideas/experiences! The only issue I had was not being able to edit label settings after I submitted it. Not the label itself, which has to be FDA approved, so they charge 2.50 for the approval process. I had just selected the wrong grind for the specific label. Unfortunately, you can't update the grind for a label, but support advised me that on my next monthly charge I'd be refunded. So bravo! I was pleasantly surprised by that. It's not much, but they definitely want to satisfy you as one of their resellers.

EarthRoast Coffee
United States
11 days using the app
June 19, 2023

Terrible experience. They charged 100 times for those label rejections. Zero support. Should I mention the printed labels look like a toilet paper in real life? They feel so cheap in your hands I wanted to cry. My home printer does a better job. Also they seem to make money not on selling coffee but on rejecting your labels. Just go to another supplier - save money. Wasted many months on this for nothing.

HEDONIST COFFEE
United States
6 months using the app
November 24, 2019

My store is better because of Dripshipper. The customer service I received was prompt, friendly and helpful. I look forward to the ways in which I'll be able to utilize Dripshipper and make my store rich with possibilities because of this app. Thank you!

YKYN! You Know You Need so take a look!
United States
2 days using the app
Edited September 29, 2021

I have to say that im satisfy with the app. The product is good and customer service was good. I believe they grew too much and now they dont even have time to meet and talk expansion of my company. I have been asking to meet for a week and they dont want to. This is disappointed. they are big now and dont pay attention to the ones that supported them at the beginning.

Kikos Coffee & Tea
United States
About 2 years using the app
Edited February 12, 2021

I just started to use this Dripshipper App & I'm hoping it will help me boost my sales. I have already had 4 orders for Coffee and I'm just hoping for a great product and is shipped in a timely manner. I'm looking for great thing's from the Dripshipper App.

Ga Spice & Rub Co.
United States
4 days using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

May 17, 2022

This is a great way to sell coffee with lots of options for flavors - we love them! Also, they have excellent customer service and their staff is incredibly helpful. Danny particularly has been immensely helpful navigating all of our questions and we could not be happier!

Religious Roast Coffee Company
United States
Almost 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

May 17, 2022

Thank you team for everything. Dan is exceptional - love how he gets straight to the issue to resolve thx!

Caiim Inc.
United States
About 3 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

May 27, 2022

I only had the idea of doing a coffee business then Dripshipper made it real. The integration is simple and easy to use. The staffs are eager to help. The quality of the coffee is amazing. This is a great app for starting a coffee business.

Aperture Coffee
United States
Over 1 year using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.