Reviews (27)
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App works well enough, Support is good. The problem is for my industry the wholesale prices of the items available are in some case twice as high as retail, I could by all cheaper on Amazon then I would pay wholesale here. So no money to be made.
Thank you for your honest feedback and for recognizing our support team.
Regarding wholesale pricing, we completely understand your concern. Wholesale2B does not set product prices. Prices are provided directly by each supplier. Some suppliers operate with thinner margins, and in certain competitive niches, retail marketplaces like Amazon may sometimes offer very aggressive pricing that is difficult to match.
Dropshipping margins can vary significantly depending on:
• The niche selected
• The specific supplier used
• Branding and positioning strategy
• Bundling or value add strategies
• Target market and marketing approach
Many sellers focus on less saturated products, bundles, private label opportunities, or niche specific stores where price comparison pressure is lower.
That said, not every supplier fits every industry. We always recommend testing different suppliers and categories to find better margin opportunities.
We appreciate your feedback, and if you would like help identifying higher margin suppliers within your niche, feel free to contact support. We are happy to assist.
Wishing you success with your business.
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.
Hi Boardwalk Ts & Things,
Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful.
Thanks and regards,
Peter Caradonna
CEO - Wholesale2B
I already uninstalled it. Why am I still being charged? Please cancel it.
This is a great service, fairly fast shipping on most suppliers. HOWEVER i am only giving this a 3 star after many months of using the app
1. there is a hidden 3% cost for 2B to process your order
2. their app DOES NOT push tracking for orders in shopify, you get an email or need to log in to retrieve each orders tracking. This is a huge problem when you want complete automation and are paying the 3% for them to process an order.
3. A lot of suppliers do not offer any expedited shipping through the app only standard shipping and also only ship to USA addresses.
4. They have too much control over how a product shows up in your shop in terms of price, photo, title, product weight and description. There is a new setting I requested them to provide to help with some of these.
5. Many of these suppliers: photos are too small or degraded quality, non white backgrounds to use in your eCommerce store.
6. customer service is not lightning fast to respond, and when you have a problem order time is always of the essence.
7. If you have other suppliers or apps in your store that have shipping fees it is difficult to process an order with mixed suppliers; the shipping calculation is not possible with shopify without using another shipping app (more $) to calculate correct shipping costs. This has a lot to do with the inability to change 2B's shipping weight for each product. A nightmare really when customers are purchasing more than one item. The shipping fee is multiplied with every product in the cart (no combined shipping option)
Other than all these concerns it is fine. I would give a complete 5 star review if all of these concerns were addressed, after all it is $30 a month. It's almost worth the extra work to hook up with the supplier yourself and process your own orders with them if you are willing to do the work.
First, thank you for the detailed feedback and for using the app for several months. We truly appreciate that you highlighted the positives along with the concerns. That helps us improve.
Let us address each point clearly.
1. The 3% processing fee
The 3% fee is not hidden. It is disclosed inside the dashboard and applies only when we process an order on your behalf. This covers automated order submission, payment handling, and supplier communication. Sellers always have the option to process orders manually if they prefer.
2. Tracking not pushing automatically
Tracking availability depends on the supplier and how quickly they provide it. We do provide tracking details inside the dashboard and via email. We understand the importance of full automation and we continue improving syncing features with Shopify.
3. Shipping limitations and US only suppliers
Each supplier sets their own shipping rules. Some offer only standard shipping and some ship only within the US. We clearly list shipping regions and policies per supplier so sellers can choose accordingly.
4. Product control and editing limitations
Products are synced from supplier feeds to maintain inventory accuracy. However, sellers can edit titles, descriptions, pricing, and images inside Shopify after import. We are continuously expanding customization settings, including the new option you mentioned.
5. Image quality
Images are provided directly by suppliers. We agree that some suppliers provide better assets than others. Many sellers enhance images before publishing, and we are actively working with suppliers to improve media quality standards.
6. Support speed
We respond to tickets in the order received, typically within one business day. We understand that urgent order issues require faster attention and we are working to improve response times.
7. Mixed supplier shipping challenges
When multiple suppliers are used in one store, combined shipping can be complex because each supplier charges separately. This is not unique to our system but a common dropshipping challenge. Some sellers use advanced Shopify shipping settings or third party shipping apps to better manage blended carts. We understand this adds complexity and cost, and we continue exploring improvements in this area.
We genuinely appreciate your honest review. Feedback like this helps shape product improvements. If these concerns are addressed in future updates, we hope we can earn that 5 star rating.
Thank you again for taking the time to share your experience.
Easy to follow instructions. Easy to load products. Great pricing.
1) Azure Green is actually not affiliated with Wholesale2b at all. They have nothing to do with them despite Wholesale2b having them listed as a "Trusted Supplier". They are NOT a true supplier. They are either impersonating Azure Green as a supplier or allowing another company/individual to do that. That's not right. That's deceptive.
2) I have been trying to cancel my subscription for days and get my account deleted with them and it feels like they are ducking me to keep the subscription/account going. Don't like that. I do not want to have anything to do with this app or website. I want to be rid of all of it from my Shopify account and my life.
Thank you for taking the time to share your feedback. Please allow us to clarify further.
1. AzureGreen is, in fact, one of our oldest suppliers. We're not impersonating them as Wholesale2B does not act as a supplier, we're a mediator between you and them. AzureGreen partners with us under our parent company so you may not find a mention of Wholesale2B at their end.
2. We mention extremely clearly in the dashboard as well as FAQs that to cancel your subscription, you simply need to uninstall the Wholesale2B app from your Shopify store.
If you have any more concerns, please reach out to us.
I was advised by their agent that I could access both the US and UK websites with a single subscription, but you can't.
I have raised this with their support team but they have avoided answering the question on at least 2 occasions.
This is misrepresentation which is a breach of consumer protection laws.
Hi Beach Boutique, thank you for sharing your feedback with us. I believe you're referring to your query in ticket #569789 in your Wholesale2B account. I can see that we did answer your queries within a few hours of creating the ticket on both 02/11/25 and 02/12/25. The max time we took to answer your ticket was 4 hours. In both instances, we mentioned that it appears that the staff on the live chat misquoted the details, and we've already rectified this response. We weren't trying to deceive you in activating the subscription, we assure you.
As mentioned multiple times to you in the support ticket: We have 3 portals, one for USA, one for UK and one for Adult products. Each portals have their own specific integrations which are charged separately from other portals.
I just wanted to give a shoutout to Ani D. for being super awesome! They fixed an issue with discontinued products and even added a cool feature to help me out. I'm so grateful for the quick and friendly support.
You guys rock! Keep up the great work!
I currently am trying out a variety of dropshipping apps/plugins for various ecommerce stores. Out of about 5 or so that I am using, this one has been the most proactive, had fast turnaround with support issues and has a generally user-friendly interface. I just put in another support ticket so let's see if they are consistent ;)
