Reviews (6,392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
Refine
-
By rating
Holly is awesome and very helpful!
The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed!
Thank you for your support!
As a business owner managing multiple social media platforms, my time is extremely limited. They helped me get my account set up and walked me through every step of the process. I truly appreciate their support.
Fiona was great! Very helpful and patient. Remedied my issue with a great explanation and resolution! Thank you!
Awesome app and top notch customer support
I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes
Highly recommended
I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!
Show less
Support is awesome - very responsive with simple and easy instructions
Many thanks
"Excelente soporte. Esfanía me ayudó a resolver el problema de conexión de mi tienda de manera rápida y amable. ¡Muy recomendado!"
Rita was very helpful and got my order back up and running within minutes!
"I had a fantastic experience working with Aurora at Desers. She was incredibly professional, patient, and went above and beyond to ensure my issues were resolved. Her communication skills are top-notch, and she made what could have been a stressful situation feel seamless. Desers is lucky to have such a dedicated support professional!"
