Reviews (6,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Rick sorted out a major issue this morning for me. I am extremely impressed with him and DSER's. A superb ambassador for DSER's - well done Rick, extremely focussed on analysing the issue and ultimately solving it!
Thank you for your outstanding work.
Aurora was more than willing to help. I had had a problem for hours trying to sort it out and then contacted DSERS via messenger.
I had gotten a response within a couple of minutes and Aurora talked through what the problem could be. Within five minutes it was sorted!
thank you again.
شكرا جزيلا جانيت من فريق دعم DSers. يسعدني مساعدتك.
لقد ساعدي كان صابور ومرح شكرا لك جزيلا 100% من المساعدة والدقة والسرعة في مساعدتي كانت تجربتي معه رائعه اني ممتنى لك عزيزي جانيت
I had been working on a problem for hours with Shopoify chat help. They couldn't figure it out and suggested I go to DSers help. Cyril was able to help me so quickly. He was very helpful and knowledgeable. He made it easy to understand what he needed from me to fix the problem. Thank you so uch Cyril.
quick responding, and knew exactly what I needed to fix my issue.
J’ai eu un problème pour me connecter à mon compte DSers et je pensais devoir attendre longtemps avant d’obtenir de l’aide. J’ai donc contacté le service client sur Messenger. À ma grande surprise, Kimi m’a répondu immédiatement avec une réactivité incroyable. Il a pris le temps de comprendre ma situation et m’a guidé étape par étape avec des explications claires. Grâce à son aide, mon problème a été résolu très rapidement. Je suis vraiment impressionné : un service aussi rapide, humain et efficace mérite d’être mis en avant. Cela fait plaisir de voir une équipe professionnelle qui place réellement le client au centre de ses priorités.
I had an excellent experience with Janet from Desers customer service. She was friendly, attentive, and quickly resolved a tricky issue with my account. Her professionalism and kindness made the whole process stress-free — highly recommended! thanks Janet
I was having issues placing orders. They were not going through, and I got soooo stressed out. I reached out to support and Luna was incredibly helpful! I am beyond grateful for her help :)
Blanca did a great job, she helped us to solve my problems.
Isak from the DSERS Support Team provided me with quick and effective assistance and even took care of some tasks on my behalf. Really appreciate the support!
