Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

June 13, 2026

I had an issue getting an order through. I messaged the DSers team and they helped me immediately. Great service, great experience!!

AbundantBuild
United States
About 2 years using the app
DSers replied September 23, 2026

Hi AbundantBuild,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 1, 2026

Aurora is a really nice agent

BASICOVERSIZE
Brazil
4 months using the app
DSers replied September 14, 2026

Hi BASICOVERSIZE,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

August 31, 2026

Um aplicativo muito útil, o suporte 24horas, são muito prestativos, e resolvem os problemas com muita rapidez. Recomendo!

UseBamboo
Brazil
5 months using the app
DSers replied September 14, 2026

Hi UseBamboo,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

May 9, 2026

Excellent support experience. We had been struggling with a complicated DSers / AliExpress payment issue for two days, and the support agent patiently helped us identify the real cause: our order was connected to the wrong AliExpress account.

They guided us step by step, helped us correct the account setup, and explained what we needed to do before continuing with order payment.

Very professional, patient, and helpful support. Thank you.

VI NACHY
United Kingdom
About 1 month using the app
DSers replied August 5, 2026

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear about your excellent support experience. We know how frustrating a complicated DSers / AliExpress payment issue can be, so it's great that our support agent was able to patiently help you identify the real cause — that your order was connected to the wrong AliExpress account — and then guide you step by step to correct the account setup and explain everything clearly before continuing with your payment.

Your kind words about the professionalism, patience, and helpfulness of our team mean a lot to us. We'll keep working hard to make DSers even better for you.

If you ever have any suggestions or feature ideas, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!

Happy dropshipping!
DSers Team

June 12, 2026

I had a wonderful experience with Lily from the DSERS support team. She pointed out something in my customer service request that I completely missed, saving my dropshipping store from a very expensive mistake. Lily responded quickly, and her tone was incredibly polite and helpful. Excellent and professional service!

Lumi
Israel
5 days using the app
DSers replied September 23, 2026

Hi Lumi,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Lily was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

August 4, 2026

Amazing Support from Esfania!

Velvet Haven
United States
2 months using the app
DSers replied August 12, 2026

Hi Velvet Haven,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 29, 2026

Luna was incredibly helpful and patient throughout the whole process. She took the time to understand my specific situation and escalated my request to the technical team. Excellent customer service. Thank you so much, Luna!

Sermoa
Spain
About 2 months using the app
DSers replied September 14, 2026

Hi Sermoa,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Luna — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

August 3, 2026

Outstanding work and quick response...

Pure Home Vibes
United States
Over 1 year using the app
DSers replied August 13, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 27, 2026

je suis très heureuse et reconnaissante de son soutient. grâce à lui j'ai appris beaucoup de nouvelle fonctionnalité de DSers. en fait je suis nouvelle dans l'utilisation de DSers, et il m'a été d'un soutient très précieux. Merci vraiment.

Nova Coiffure
Canada
Over 1 year using the app
DSers replied September 14, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

August 26, 2026

väldigt bra sida! jag håller fortfarande på och lär mig men allt har fungerat bra och kund support har vart väldigt bra!

Pryltorsk
Sweden
About 2 months using the app
DSers replied September 22, 2026

Hi Pryltorsk,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!