Reviews (6,401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Very helpful.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Luna from DSers was amazing and the customer services was outstanding
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Outstanding Service from Vivian!
Vivian provided top-notch support when I needed help with my Shopify store. She was not only highly skilled but also very attentive to my needs. Vivian took the time to explain everything clearly and made sure that all my issues were resolved quickly and efficiently. Her friendly and professional approach made the whole process smooth and stress-free. I’m extremely grateful for her assistance and would highly recommend her to anyone needing help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
great support
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great help and patience, I really appreciate there dedication!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Colleen was super helpfull
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
great service great support
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Solved my problem quickly.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Exceptional Support Beyond Expectations
I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.
From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.
What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.
Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.
In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.
If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm very satistied of the service that was given to me by Vivian. Thank you so much
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
