Reviews (6,376)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

January 7, 2024

Très bien

MAGIC BOX 🌟
France
17 days using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 22, 2023

Perfect ISAK

CANIS PRESTIGE
France
About 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 18, 2023

super assistance

Elam STF
France
26 days using the app
DSers replied December 19, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 17, 2023

Sandy is the best

LINKI STYLE
France
40 minutes using the app
DSers replied December 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 16, 2023

Hervorragender Kundenservice!

Bewertung: ★★★★★

Ich möchte meine außergewöhnlich positive Erfahrung mit dem Kundenservice teilen. Von Anfang an beeindruckte mich die prompte Reaktion auf meine Anfrage. Sandy war nicht nur unglaublich professionell, sondern auch äußerst freundlich und bemüht, mein Anliegen bestmöglich zu lösen.

Die Kommunikation verlief reibungslos und transparent, und ich fühlte mich zu jedem Zeitpunkt gut betreut. Die Mitarbeiter zeigten ein tiefes Verständnis für meine Anliegen und arbeiteten zielstrebig daran, eine maßgeschneiderte Lösung zu finden. Ihre Geduld und ihr Engagement verdienen höchste Anerkennung.

Was diesen Kundenservice wirklich herausragend macht, ist die aufrichtige Bereitschaft, die Extrameile zu gehen, um die Zufriedenheit der Kunden sicherzustellen. Solch einen erstklassigen Service findet man heutzutage leider nicht mehr allzu oft.

Vielen Dank an SANDY für deine vorbildliche Arbeit. Ich werde eure Dienste definitiv weiterempfehlen und freue mich auf weitere positive Erfahrungen in der Zukunft.

LG Chris

HappyFellos
Germany
About 1 month using the app
DSers replied December 17, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 5, 2023

Holly did an amazing job !! 10 stars

Ely&Maya
France
About 2 months using the app
DSers replied December 7, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2023

perfect service

Jp bright
United States
3 months using the app
DSers replied November 12, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Neva is the best of the best

V-Face
France
26 days using the app
DSers replied November 9, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 27, 2023

Very good Service

EnoH Toys Store
Germany
22 minutes using the app
DSers replied October 29, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Really enjoy this app since the beginning, great support I love it

Fidonimo
Singapore
About 1 month using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team