DSers: Dropship+AliExpress+AI

My first time using the app, I had to rollback the fulfillment. The app wasn't doing it after two tried. Customer service fixed it immediately. Thanks Jully! The app works pretty smoothly. i really like the options to optimize and find other sources for the product. The orders sync well too. Would recommend.

Very useful service. The order fulfilment process is smooth and simple, saves you a lot of time and confusion. DSers has an incredibly helpful live chat feature. I was assisted on the chat by Serein, who was able to solve my login issues, as well as help me clear up some problems with fulfilment. Great 5 star service.

Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.
UPDATE - I have been using DSers for 2 years now and whenever I need support and have contacted them via messenger, they are always responsive. I spoke to Rita today and the response was fast, clear and as much as my problem wasn't resolved, I still received a great service. Thank you Rita!

I received assistance from Jessica today and the experience was very pleasant as she provided me with information as to how the app works and so far everything is working out good and appears to be one two clicks to get started.

Got to love business as we deal with issues at record time and Mia sure assisted me today with my issue and provide suggestions for the future with pricing and supplier shipping cost. I am grateful for the support team as they are very kind and helpful and they always save the day.

it has been three years since i have had to reach out for support and Rin was the rep that helped me with my questions and concerns. He was very helpful in getting me where i needed to be and was very helpful with information as to moving forward.

Today I had the pleasure of working with Nico from DSer's help desk and he was patient with me as we walk through the price range settings for the DSer app it took me some time to get all the information but Nico stayed with me until I fully understood the process of setting pricing for your store. Nico was very helpful and informative about DSer and how it works. I was very happy with the end results.

good support, quickly solved my problem... thank you

Great and quick customer support from Teresa. Thank you.

Im just new with this app but this is the 2nd time I asked for assistance and both of the are awesome. They are patient to show me how to set up some of the settings that Im not sure if I set it up properly.

I was very satisfied with the customer support reoresentative Sandy for resolving my issue fast.

Great support indeed! Love that.

I had a really positive experience with the DSers customer service team. Hope it will maintain always.

very good