Reviews (6,384)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

March 25, 2026

Mia was incredibly helpful - I was quite challenging for her as I am still learning, and it felt like a training session; however, she remained thorough, respectful, and kind throughout. I appreciate your work, Mia, and I am very grateful for the depth and detail of your assistance. Thank you again.

Maryam In Bloom.Store
Australia
6 days using the app
March 26, 2026

I had a really positive experience with the DSers customer service team today, especially thanks to Ashley. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Ashley took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked.

What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind.

Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Ashley’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!

FASVIVA™
United States
26 days using the app
May 17, 2026

un très bon service client je recommande vivement

Makeup Art
United Kingdom
11 months using the app
May 10, 2026

Top Notch customer service 5/5

SoftAura Glow
Sweden
About 1 month using the app
May 10, 2026

Great app! amazing customer review

Zerenda
United Kingdom
Over 1 year using the app
March 25, 2026

Luna helped me graciously and patiently. I'm so happy about my experience.

Flower Blankets
United States
About 2 months using the app
March 23, 2026

KIMI HELPED ME SO SO MUCH. This was my first time using Dsers and Kimi was a life saviour because i was too confused in so many things. Thanks for your help. :)

Naunihar
Australia
About 1 month using the app
March 24, 2026

I had a great experience with Sandy in the customer service department. She was attentive and very helpful! she solved my problem quickly with care

Holy Flex Co.
United States
3 months using the app
May 16, 2026

I have wrote Dsers, after passing few days running with a disponibilty of stock problem. I have fall in the hands of Sandy, who was so nice, comprhensive and helpfull person. He/she took the time, sent me screen shots to guide me, and after analizing he found the problem, and solve it. I am really very thankfull to him and to Dsers.

Paradis Cuisine
Canada
Over 1 year using the app
May 15, 2026

I had a great experience with DSers support. Sandy from the DSers team was incredibly friendly, patient, and helpful throughout the entire process. Thanks!

Avena
Belgium
2 days using the app