Reviews (6,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

May 5, 2026

Esfania vom DSers hat mir super schnell geholfen mein Problem zu beheben, vielen lieben Dank. Immer wieder gerne.
LG Mariella

PrimeMall
Germany
3 months using the app
February 15, 2026

Amazing APP with an amazing customer service - Holly is amazing with a quick and clear instruction. Good on y'all

ShowerNest
Australia
6 months using the app
February 15, 2026

Customer service at Dsers is fantastic! Very responsive, helpful and highly dedicated. I requested help on an order and Elora guided me through the process and solved it for me, while giving me recommendations on what to do and not to do. Legend!

Domus Collective
Australia
6 months using the app
February 14, 2026

Service of Frankie was excellent. Service was more polite and straight to the point. so my time saved. I desire her service more. He/she gave me kind time with care and listen with patience, i am happy to get the learned service.

Simple Smile
United States
2 months using the app
February 14, 2026

Customer Service was quick and helpful. Solved my issues and work with me step by step with quick, to-the-point explainations.

Primal Standard
United States
19 days using the app
April 27, 2026

was really helpful, provided me with a resoulution

Zey Goods
Canada
9 months using the app
April 27, 2026

Great customer service. Shoutout to Cyril for all the assistance. But maybe not too much on the push for positive reviews next time, Cyril. I know your job hinges on that. So this is probably more of a message to your bosses. Hey bosses, stop pushing your support team to agress us to give you positive reviews. We like you guys already. Don't try so hard. Sheesh!

The Preggo Collective
Canada
6 months using the app
February 13, 2026

I had an issue connecting through to AliExpres payments and contacted DSes over messenger. They helped me solve the issue immediately, and made me confident in their support

Driftwood co.
Australia
6 months using the app
February 13, 2026

Love this platform. Easy to use and customer service is top notch.
For instance, I just finished chatting with Aimee who helped me with an issue I was having today. She solved the problem and gave me a simple solution and explained it so I could understand. Thanks Aimee and the dsers team for all your hard work

Revitalize Mind Body
United States
9 months using the app
February 13, 2026

Excellent work from Wendy to solved our issue accordingly . GOOD JOB

DropOnline co
United States
About 2 months using the app