Reviews (76)

Overall rating
3.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 14, 2023

Convenient app and a great, responsive team. Thanks for saving lots of my time!!!

Scatt.com
Romania
3 months using the app
August 29, 2023

Extraordinarily efficient support. Set up is painless and quick with no ambiguity, so you are up and running with no doubts or worries.

TecTrich®
United Kingdom
About 20 hours using the app
January 10, 2023

I worked with Petr Shepelev on this installation. It was quite a pleasant experience. He installed the EAS app on our store within a short amount of time and showed us examples of how things would work after the installation was completed. His timely responses and extensive knowledge of customs clearance for the EU and the UK gave us a strong boost in selling our products in those markets (from the US). Great team and a great app. Highly recommended if you are looking for an agency that takes care of the taxes/duties for your e-commerce.

Frame of choice
United States
5 months using the app
Edited June 29, 2022

BEST APP ONBOARDING EXPERIENCE TO DATE! The team at EAS are incredibly helpful. Before installing I had quite a few questions which were answered quickly by the team. I received the IOSS number the same day I submitted the requested documents. The team at EAS then helped with the installation and checked that it all was working properly before giving us the green light. I then had a few more questions with regards to orders over €150 which the CEO of the company and I spoke on the phone about! Would definitely recommend it, the onboarding has been fantastic and I am sure the app will also work well.

Complete Unity Yoga
United Kingdom
7 days using the app
February 7, 2023

Totally awesome on many levels! Firstly, the best tech support we have ever experienced! Cannot speak highly enough of the team at EAS, they have been invaluable during the integration process and managed it from start to finish for us (THANK YOU!!) They have been happy to answer follow up questions really quickly while we get used to things.
Also awesome is the EAS system, it's exactly what we need to manage IOSS sales into Europe. Real-time dashboard pulling EU sales directly from our store we can see instantly our IOSS VAT liability at any time and associated EAS fees - peace of mind and minimum admin, no daily sales uploads, no hassle...we're so pleased to have found this solution. It's taken us 18 months of waiting for exactly this!
We recommend taking the option for the EAS team to do the integration for you as there are lots of moving parts. They also provide a really useful document after the integration detailing all the settings changes made to your store so you know exactly what's been done should you ever need to know. I hope EAS becomes the standard for Shopify stores wanting to sell into Europe using IOSS VAT.

That Pedal Show Store
United Kingdom
7 days using the app
November 7, 2022

As a UK Shopify merchant, I must say that we are very happy with EAS Project. Their app works seamlessly in Shopify and at the end of each month, there is a detailed report of the sales for that month. Registration for IOSS went seamlessly with them and we have already seen a quiet return of the EU customers we had before so we are hopeful that the upward trend of returning EU customers will continue. We do not have to download reports or anything to EAS - it is all done through the app and they help with the installation and integration. We recommend them wholeheartedly.

El Greco Miniatures Ltd.
United Kingdom
3 months using the app
EAS Project replied November 7, 2022

Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
And we are delighted to hear you are reaching your EU customers again!

Cheers,
The whole EAS team :)

February 28, 2023

A great app that does what shopify cannot, provide a way to use IOSS (International One Stop Shop) on a shopify store that is based in the EU and sends goods to EU customers from outside the EU. I have nothing but praise for the EAS team.
The registration process, onboarding and set up was handled very smoothly, quickly and professionally by them.
I would recommend using their App and offer of free set up and installation for your store.

Space Tribe
Sweden
5 days using the app
April 1, 2023

Expanding to the EU and UK has been a challenge ever since the new tax compliance policy came into effect. We are glad we found EAS Project; we were immediately able to start selling into the EU and UK. They were efficient and patient, answered all my questions, and efficiently implemented the whole process. I recommend EAS Project if you are looking to expand to the EU and UK. Thank You, EAS and the team, for your help and assistance.

PoetryDesigns
Australia
19 days using the app
EAS Project replied April 11, 2023

Thank you for your review! We're thrilled to have been able to assist you with expanding your business to the EU and UK. Our team takes pride in providing efficient and patient service, and we're glad to hear that we were able to meet your expectations. We appreciate your recommendation and look forward to continuing to support your business :)

June 6, 2023

Excellent, personalised no fuss service! Sign up on the project website, give details of your business and OK the request from Shopify for EAS to configure things for you, and it's done in a day or so. They even spotted a couple of issues with our product listings concerning tax, and emailed for clarifications, then fixed it for us.

Having looked into DIY solutions, then other agencies' offerings, this wins hands down. Really brilliant project. Highly recommended.

The Poetry Pharmacy
United Kingdom
About 7 hours using the app
May 16, 2023

They made everything just simple and easy for such a difficult thing - selling to EU customers at a affordable cost!
They also care how you are going with their app.
So 1000% recommended!

Nikaneko
United Kingdom
About 1 month using the app