Easify Box Bundle Builder BYOB
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Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for flexible “build your own box” and custom bundle experiences that standard Shopify can’t handle, like gift boxes, assortments, and “buy X for Y” deals. They highlight easy setup, strong customization, accurate inventory tracking, and increased average order value. Many appreciate the free tier to test fully and describe support as fast, hands-on, and effective at resolving theme, discount, and display issues.
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Update: In the end, this has cost us a fair amount of time and money so the frustration is still there. However support/devs do seem to care quite a bit, so I'm hopeful the app will improve over time.
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Cons:
- Very poor UX (ie. incredibly difficult to navigate, menus within menus)
- LOTS of bugs
- Have now spent 3x 12 hr days in aggregate to setup/investigate, almost entirely due to bugs
- Our box just randomly stopped working (adds to cart, but does not apply discount). Support said someone will work on it. No update after 5 hrs, upon my follow up i was told we'll get an update 24-48hrs. This is a blocking bug, yet no support.
- They change random things like IDs without telling you so any custom things on your own theme may stop working without notice.
- All dev support is in the Chinese time zone (ie. critical issues won't be resolved in a timely manner unless that is where you're located)
- Many cosmetic customizations are inaccessible, and many of the customizations through their UI do not work, or just randomly stop working after a few edits in their UI.
Pros:
- They are very responsive "24/7" via chat, but the chat is just there to tell you that someone will work on it in 24-48 hrs