Easify Custom Product Options
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Reviews (3,187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.
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It is very user friendly once you get the hang of it and it solved all the problems i had. Kate did an amazing job navigating me through understanding how to use the app. She has the patience of Job. She helped me every step of the way and I truly appericate it.
A Great and very powerful app. Awesome support - Clove and the team delivered a very efficient support and helped me set up and customize the app on our website.
Chat person was very helpful and patient.
Liv at Easify is amazing! She helped me very quickly and efficiently. She is so polite , friendly and professional. I am so grateful for her help and for the Easify Shopify App! Thank you!
Kat was super quick to answer and provide a helpful, on the spot, video recording of what to do
We had a very disappointing experience with Easify.
We contacted support about a specific issue on our product page: the first product image does not respond properly when clicked, so customers cannot zoom from that image and have to move to the second or third image instead.
To avoid any risk, we gave a very clear instruction to their team: do not make any changes on our live theme. We had duplicated the theme precisely so they could investigate and test safely on the unpublished copy.
Despite this, they made changes directly to our live production theme.
Worse, the original issue was still not resolved, and their intervention created a new problem on our live store: it altered the appearance and behavior of our product personalization button, which had been working correctly before. The result was a visibly degraded button design on an active product page.
From a merchant perspective, this is extremely concerning. When support is given access to a store, the minimum expectation is that clear instructions are followed, especially when those instructions are about protecting the live environment. In our case, that did not happen.
Dear customer,
Thank you for being a loyal merchant across multiple stores, that trust means a great deal to us, and we're truly sorry about what happened with this store - Les Échiquiers du Roi ™.
We understand how serious the impact was: your live store was affected, your personalization button was broken. This is not the standard we hold ourselves to, and we take full responsibility.
The moment you reported this to our team, we fixed it immediately and we’re glad you confirmed everything was resolved. We know that doesn’t erase the frustration of having your live store impacted in the first place, and we understand an apology only goes so far.
That said, if there is anything else on your mind or any lingering concern you’d like to talk through, we’d genuinely welcome the chance to connect. We’re always here.
Best wishes,
Easify team
The support is amazing! Hannie helped me out very quickly. The app works great and is very easy to set up.
Amazing help from Mari, quick and efficient ! thank you xo janel
The Easify app is useful in capturing different product options, and the team is very helpful in fulfilling our requests, much appreciated!
Great customer service! Definitely a great app! Lots of ways to customize options with and without help from them. I had a small font color issue, but it was quickly resolved. Mari was the customer service contact that got it done. They're great! 100% recommend.
