Easify Custom Product Options
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,188)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.
Refine
-
By rating
Super support, sind immer für eim da, besonderen dank an Liv, sie steht eim immer zur rat und tat sollten probleme mit der App auftreten. wir nutzen die app seit 2 Jahren und sind sehr zufrieden damit. 5 von 5 sterne aleine schon wegen des supports.
So far so good, easy to use and fantastic customer support.
This was such an easy solution for free & super easy setup. Great customer service! Will be using often
good help
Tech support is very helpful and honest.
I had a tricky setup where I needed my head units to stay at a fixed price but still allow customers to choose from different cameras, with the cameras linked to real SKUs for inventory tracking but priced at $0. Anne was fantastic in helping me work through this. She explained clearly that Easify has another app available to handle inventory syncing, and walked me through how the setup would work to achieve the result I wanted. Her support was quick, professional, and very reassuring — she really went above and beyond to make sure my problem was solved.
Thank you, Anne, for making this process so easy!
Thank you so much for taking the time to share your detailed experience with Easify Product Options. We’re really glad to hear that Anne was able to guide you through such a specific setup and make the process clear and smooth for you. She’ll be very happy to know her support made a difference and helped you find the right solution for both pricing and inventory needs.
We truly appreciate your kind words about her going above and beyond — that’s exactly the level of care we strive to provide for every merchant. Please know that our team is always here through 24/7 live chat whenever you need further assistance, whether it’s exploring advanced setups or connecting Easify with our other apps to achieve your goals.
Best regards,
Easify Team.
Mari was quick and professional, understood and answered my questions promptly
Free-trial is useless. You can't set pricing of any option.
Dear FIORA LONDON,
Thank you for your feedback, and we sincerely apologize for any confusion caused.
We’d like to clarify that the option pricing feature is available during our 14-day free trial of any paid plan. It seems that your store was using Free plan, which is why you were unable to use this feature.
We understand how this could be frustrating, and we’re very sorry. Our team did reach out to offer support but may have missed the chance to connect.
If you’re still open to it, we would be more than happy to help you activate the trial and set up option pricing correctly for your store. Please feel free to contact our support team anytime, we can even handle the setup for you directly.
We truly appreciate your feedback and hope to have another opportunity to assist you better.
Best wishes,
Easify team
Charles was lovely and great customer service fantastic
the UI is crap, but works... until you realize you can only export your orders with the top plan...
Hi Csinosan Store Owner,
Thank you for sharing your feedback with us. We’re truly sorry to hear that you did not have a positive experience with our app’s UI and the order export feature. Our support team did attempt to reach out to you personally to help resolve any issues, but we did not receive a reply. In case our message didn’t reach you, we want to clarify a few points:
1. Why order export with options is limited to our paid plan:
Shopify, by default, doesn’t allow third-party apps to include custom option details in the standard order export. To get around this limitation, we had to develop our own specialized order export function so you can access complete custom option information, something default Shopify export would otherwise leave out. Although it may seem simple, it does require significant development and ongoing maintenance to work seamlessly.
Many similar product options apps don’t offer this feature at all and often suggest using a separate specialized order export app, which can also incur additional costs. With Easify, you can get both product options and an order export feature in a single solution, which can be more convenient and help avoid potential app conflicts.
2. More value in our paid plans:
Beyond the order export functionality, our paid plans unlock a range of valuable features designed to enhance your store’s performance. For instance, our new Premium plan introduces an advanced Product Personalizer, offering live previews of selected options directly on product images. This feature helps customers visualize their choices, improves user experience, and can boost conversion rates significantly. Given the products in your store, this functionality could be extremely beneficial.
We hope you’ll reconsider giving Easify a chance in the future. If you decide to return or if there’s any other issue you’d like us to address, please don’t hesitate to get in touch. We’d love the opportunity to assist you and provide the best experience possible. We truly appreciate your feedback and stand ready to help if you choose to work with us again.
Best regards,
Easify Team.
