Easify Custom Product Options

Easify Custom Product Options

Reviews (3,188)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.

February 6, 2025

Have to say it really is a great app and add on to our store. It was able to save us a lot of money on web design. The help and support is very quick and they are always more than happy to help. Would definitely recommend this to anyone looking to go past the basics of a normal website. The help especially from Lich was amazing very quick and speedy and always kept in contact.

Big Mouth Candy
United Kingdom
10 months using the app
Easify replied February 10, 2025

Thank you so much for your thoughtful review! We're thrilled to hear that Easify Product Options has been a valuable addition to your store and helped you save on web design costs. Making advanced customization accessible and cost-effective is exactly what we strive for, so it’s incredibly rewarding to know it’s making a difference for you.

We’re also delighted that our support team, especially Lich, provided quick and attentive assistance. We’ll be sure to share your kind words with him, he’ll be happy to know he made a positive impact!

If you ever need further assistance or have any suggestions on how we can improve, we’d love to hear from you. Thanks again for your recommendation!

Best regards,
Easify Team.

Edited January 31, 2025

Unfortunately, I had to change my review as the plugin is not performing as expected. These guys have amazing support and are quick to answer, but unfortunately, after 5 days of constant back and forth, they were not able to get the plugin to work, so we had to move to another plugin. If Shopify offered a ticketing system, the whole process would probably be more effective. Every single time I raise the issue again with the developer, I have to explain it from the very start and upload videos, screenshots, etc, instead of just pulling up our chat history...

Pro Safety Signs
Australia
9 months using the app
Easify replied February 4, 2025

Dear Pro Safety Signs Store Owner,

We're truly sorry to hear about your frustrating experience with the Easify Product Options app. We sincerely appreciate your patience and the time you took to work with our support team.

We recognize that our usual level of support fell short in your case, and that’s on us. Unfortunately, your request came during our Lunar New Year Holiday, a time when our response times were slower than usual, leading to delays in resolving your issue. That is not the level of service we aim to provide, and we deeply regret any inconvenience this caused you.

Regarding the need to repeatedly explain your issue to different support agents, we completely understand how frustrating that must have been. That was our mistake. We take full responsibility and will retrain the support agent involved while also improving our internal system to ensure a smoother experience in the future. Your feedback highlights a real issue, and we are committed to fixing it.

We truly hope you’ll give us another chance to earn back your trust. If there’s anything we can do to make things right or if you have any additional suggestions, please let us know. Thank you for your patience and understanding, and we wish you all the best with your store.

Best regards,
Easify Team.

December 28, 2024

I can't recommend Easify enough! I recently needed help with hiding products on my website, and their support team went above and beyond to assist me (thank you Hannie, Anne!). The customer service was truly exceptional – the representatives helping me not only understood my issue but also took the extra step of reaching out to the developer for further assistance. What really stood out was how quickly everything was handled. There was no unnecessary back-and-forth, just efficient and professional support that resolved my issue in no time.

It's rare to find a team that combines technical expertise with such outstanding customer care, but Easify nailed it. Every step of the process was smooth, and I felt genuinely supported throughout. If you're considering Easify, don't hesitate – their 10/10 support speaks for itself. Thank you, Easify, for such an excellent experience! I love your service for my website!

Loverly Lane
United States
22 days using the app
Easify replied December 30, 2024

Thank you so much for your incredible feedback! We’re thrilled to hear that you had such a positive experience with the Easify Product Options app and our support team. Hannie and Anne will be delighted to know their efforts made such a difference for you. Going the extra mile to ensure your issue was resolved efficiently and professionally is exactly what we strive for.

We’re also excited to share some fantastic news! We’ve recently launched our Product Personalizer - Live Preview feature. This new addition allows your customers to see real-time updates as they customize their products, creating a more interactive and seamless shopping experience. We’d love for you to explore this feature and let us know your thoughts. You can check out the setup guide here: https://easifyapps.com/docs-category/product-personalizer/.

Your recommendation and kind words inspire us to continue providing excellent service and innovative features. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you again for choosing Easify Product Options, we’re excited to keep supporting your store’s success!

Best regards,
Easify Team.

December 7, 2024

I wanted to be able to add a customization field for my product page. The app made it so easy! I was happy to see the customer entered data transfer to the cart. However, it didn't show on the customer's order confirmation email, nor on the email notfication to the store. HOWEVER, there is a fix for this in Easify's help section! They had great instructions on how to edit the code on the notfication emails. I did need help with one of them because my code wasn't matching their example so used their chat feature. They were super quick to respond. Viloette was awesome! She was so quick in email conversations, edited the code for me, and voila! It's perfect and just how I want it to be! Yay!

Illumined Living
United States
11 days using the app
Easify replied December 9, 2024

Thank you so much for sharing your experience with Easify Product Options! We’re thrilled to hear that adding a custom field to your product page was easy and that the data transfer to the cart met your expectations. It’s also great to know that our chat support team was able to assist when the code example didn’t align with your setup.

Thank you for trusting us to help customize your store. If you ever need further assistance or have new ideas to explore, we’re just a message away!

Best regards,
Easify Team.

October 10, 2024

This is my first time setting up a website. I had no idea what I was doing. I make a lot of custom products, and the Easify App was recommended to me. It's been amazing! I was able to figure out most, but for the things I was unsure of, I contacted support, and was greeted with kind, helpful people. Throughout this process, I've had help from Lich, Violette, Charles, Hannie and Karina. The customer service has been A++. Highly recommend Easify to anyone looking to add customization to their website.

Faded Barn Customs
Canada
About 1 month using the app
Easify replied October 12, 2024

Thank you so much for sharing your experience! We’re really happy to hear that Easify Product Options has been a helpful solution for setting up custom products on your website. And we’re glad our support team could step in where needed. Our team always strives to be helpful and supportive, so your kind words really mean a lot to us.

Thank you again for your recommendation! We’re here whenever you need further assistance as you continue to grow your website.

Best regards,
Easify Team.

September 25, 2024

Very impressed with this app but even more, the team behind it.

It offers features/options that are only limited by your imagination in creating a smooth shopping experience of offers to customers.

Now the most impressive part of all this is the support team and their commitment to provide the best interaction with the app. They are on-point when you contact them, they ask all the right questions to find resolve and always come back with a solution.

Overall, the Easify app is one excellent tool to have in your arsenal to provide the best shopping options/features and experience for your shop and customers.

Oh and the app has a Fee Forever plan. You can't go wrong :)

The Sweet Table Shop™
United States
29 days using the app
Easify replied September 26, 2024

Thank you so much for your kind words! We’re really glad to hear that you’re finding our Easify Product Options app useful and that it’s helping create a great shopping experience for your customers.

It’s wonderful to know that our support team has been able to assist you when needed. We always aim to be as helpful as we can, so your feedback means a lot to us.

If you have any more questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Easify!

Best regards,
Easify Team.

August 23, 2024

I have tried many other apps, Easify is the best variant app so far. it's incredibly easy to use and integrates seamlessly with Shopify. The templates are a breeze to apply and instantly elevate the look of your store. I was impressed by how professional and polished everything appeared after using Easify.

The support is not only responsive but also genuinely lovely to interact with. They go above and beyond to ensure you get the most out of the app.

Easify is truly easy and simplifies the process of managing product variants without compromising on style. It's saved me countless hours and improved the overall shopping experience for my customers.

Paw Several
Australia
32 minutes using the app
Easify replied August 25, 2024

Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that Easify Product Options has made a positive impact on your store. It’s wonderful to know that you find it easy to use and that it integrates smoothly with your Shopify store.

We also appreciate your kind words about our support team. Our goal is to provide responsive and helpful service, and it’s great to hear that our team has been able to assist you effectively. We’re always here to ensure you get the most out of the app and to make your experience as seamless as possible.

Your feedback is incredibly valuable to us and motivates us to keep improving. If you have any further questions or need additional support, don’t hesitate to reach out. Thank you for your continued support and for choosing Easify!

Best regards,
Easify Team.

August 19, 2024

This app is easy to navigate and has all the options I need for my products. I had a little trouble setting up the options I needed for an item and Violette helped me so much via the chat. She was able to record a video showing me the steps I needed to take and I was able to get everything set up the way I wanted. She was a great help!!

CaylaLaine's Customs
United States
About 1 month using the app
Easify replied August 23, 2024

Thank you for sharing your experience with us! We’re delighted to hear that you found our Easify Product Options app easy to navigate and that it meets your needs for product options. It’s great to know that Violette was able to assist you effectively and guide you through the setup process with a helpful video. We’re proud of our team’s dedication to providing personalized support and are glad that Violette’s efforts made a difference for you.

Your feedback is greatly appreciated, and we’re always here if you need any further assistance. Thank you for your kind words and for choosing our app!

Best regards,
Easify Team.

July 12, 2024

I had an excellent experience with Easify! Charles provided outstanding assistance, resolving my issue within just 3 minutes. I didn't have to wait long to receive help, and the communication was clear and effective. This Shopify app has proven to be incredibly useful for managing form inputs and more. Highly recommend!

Trinacia Designs
Italy
2 months using the app
Easify replied July 15, 2024

Thank you immensely for your glowing review! Our team strives to deliver prompt and effective support, ensuring that you can get back to focusing on what matters most to your business. Your recommendation means a lot to us as it reaffirms our dedication to providing top-notch solutions for your Shopify store. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing our Easify Product Options app!
Best regards,
Easify Team.

Edited March 15, 2025

This app is amazing! I used four different variant apps before finding this one that does everything I need. Plus, the customer support is very timely and efficient at helping with any questions or concerns. I really appreciate Anne helping me with my questions. I highly recommend this app!

Christian Supply
United States
3 months using the app
Easify replied July 10, 2024

Thank you so much for your kind words and fantastic review! We're thrilled to hear that Easify Product Options is meeting your needs and that our support team has been able to assist you efficiently. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Easify!
Best regards,
Easify Team.