Easify Custom Product Options

Best custom variant options app I've seen yet. Compared to others, the aesthetic is more modern and has a feel of usability, there are lots of options and details to choose from and the customer support is quite seamless. Support responds quickly over the online chat and is very helpful, plus available often (24/7 I think). So far I really like the app. Only four stars as there is still some room for development with certain features such as ensuring the options show in the confirmation emails (I was able to accomplish this with back end help from customer support, but that shouldn't be necessary).

4 stars for a decent app and great customer service, but the app still needs fine tuning.

I have tried 10+ custom options app and this app is the best: ease of use, organization of option sets, conditional logic based on app options OR shopify variants, etc. I was picky about the way the buttons were appearing in my site and Lich on their customer service team was absolutely fantastic to work with. They personally added custom code to achieve exactly what I was looking for. Appreciate this team so much!

Trying out this app for the custom size option for our rugs and loving it so far! Violette, Clove, Tracy and team have been extremely helpful and prompt in providing assistance, troubleshooting some issues we had with our cart drawer and even worked on an additional requirement we would like to have earlier. Thank you so much!

Looking forward to exploring the other capabilities to supercharge our online store.

I recently started using the app, and it has been fantastic! I was able to create multiple listings with variations in just one day. Once you set up your option set, applying it to other listings is incredibly straightforward. I did encounter a minor issue at the start, but Anne, Charles, and Violette were incredibly helpful and resolved it quickly. The team is not only responsive but also very kind. I highly recommend this app!

We’ve been using Easify for a while now, and we absolutely love it! We recently had an issue, and Violette was such a lifesaver. She not only helped us resolve the problem quickly but also took the time to answer all our questions with so much patience and care. It really feels like they genuinely care about their customers. Huge thanks to Violette and the Easify team for making everything so much easier for us. Highly recommend this app!

While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store.
For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product.
At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality.


Major Bugs Encountered (Critical for User Trust & Store Credibility)
Severe pricing and cart issues that make the store look like a scam
* The price displayed on the product page does not match the price in the cart.
* The cart shows a total of zero, even when products are added.
* The "Add to Cart" button gets stuck on a loading loop, preventing purchases.
* The cart total sometimes remains even when all products are removed.
* The cart counter in the header does not match the actual cart quantity.
Checkout & Ordering Issues
* Custom options do not appear in the cart for products with a minimum order quantity.
* The Edit button for cart items does not appear, even though it's enabled.
Unwanted & Broken Display Elements
* The wholesale pricing table appears on pages where it shouldn’t.
* Discount text appears in the cart for products that don’t have discounts.
* Custom options appear as standalone products in “You may also like” and “Recently viewed” sections.
Inconsistent UX After Clicking "Add to Cart"
* On some pages, a pop-up modal appears instead of a redirect to the cart.
* On others, the button remains stuck on loading and never adds the product.
Dynamic Pricing & Custom Options Failing
* Product prices do not update dynamically when Easify add-ons are selected.
* Wholesale pricing table disappears on some product pages.

I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough.
If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it.

Easify product options is a great app! It had what I just definitely needed – to have the ability to make customizations and put options and as well as a Date picker! I had a bit of a hiccup with my own product quantity but thankfully the 24/7 support was really helpful. I got connected to Hannie and we solved the problem together in no time. Thanks so much!

I'm using the free plan and it's great for a made to order business like mine. Not only the app is good, but the customer service really impressed me. I had a small problem and sent an email to the Easify assistance with low expectations, since I'm not a Premium member. They answered me promptly, immediately identifyied the problem and explained to me how to fix it. Would 100/100 recommend. Thanks Charles and Violette for your availability!!!

So far very nice app, does exactly what I was looking for, even the free version.

Good service team! At first the options didn't appear into the cart and order summary, but after contacting the team they fixed this for me with an extra code! If you have the Dawn theme and it doesn't work, just reach out to the support by chat and they will help you out (like Lin did for me!)

Easify is fantastic. So many choices to setup your products the way you want!! And, if you can't figure it out, the support team is there to help! The price is reasonable and the app works as expected. There is a bit of a learning curve, but the support docs walk you thru the setup and use. Highly recommend this app.