Easify Custom Product Options

Easify Custom Product Options

Reviews (3,185)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.

June 7, 2024

The Easify Product Options app is exactly what we wanted. It allows people buying multiple tickets to events to list their names and the names of others they are buying for seating plans and dietary requirements. Installation was pretty simple and Violette at support helped me finalise the install so it looks seamless to the customer.

Athelstone Football Club
Australia
3 days using the app
Easify replied June 8, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's great to hear that it has met your needs and provided a seamless experience for your customers. We're glad that Violette could assist you in finalizing the installation. Your feedback is invaluable to us, and we appreciate your continued trust in our app. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
Easify Team.

June 7, 2024

We had a few issues about how to get the app to do exactly what we wanted on our site. Today we were working with Hoa, who was really good at telling us exactly what we needed to do to get the desired result. He would send descriptions as well as screen shots to make sure everything was running correctly. We are extremely happy with the technical support from Hoa, the ease of the support process and the final results.

Travelin' Nuts
United States
15 days using the app
Easify replied June 8, 2024

Thank you so much for your detailed review and for sharing your positive experience with our Easify Product Options app! We are thrilled to hear that Hoa provided you with the support you needed to achieve your desired results. Our team is dedicated to providing top-notch support, and it's always rewarding to hear that our efforts have made a difference for our users. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. Thank you once again for your feedback and for choosing our app!
Best regards,
Easify Team.

June 5, 2024

Easify is a fantastic app, with excellent customer support. I highly recommend it for anyone who wants or needs more freedom when defining product variations. Easify does exactly what it needs to and then some - it is easy to use and perfect for everything from managing custom products to taking customer order notes.

The customer support is amazing too. Responsive, capable, and with a positive can-do attitude, Violette has been incredible helpful, and was even able to customise the apps functionality for our specific needs. I'd give them more than 5 stars if I could.

Leatherique Australia
Australia
20 days using the app
Easify replied June 7, 2024

Thank you so much for your glowing review of Easify Product Options! It's amazing to hear that our app met your expectations and provided you with the flexibility you needed to manage your product variations. Your kind words about our customer support, particularly Violette, are truly appreciated. We strive to provide exceptional service, and it's wonderful to know that we've been able to make a positive impact on your experience.
Your satisfaction is our top priority, and we're always here to help. We look forward to continuing to support you and helping your business thrive.
Best regards,
Easify Team.

Edited May 20, 2026

One word: Amazing! For a long time I knew I needed a field for text for custom engraving, but I constantly put off the chore, thinking it would be difficult, time consuming, expensive to implement. As I received more and more requests for engraving, I realized I needed to fix this and so I searched for a solution. Someone on a forum mentioned Easify. Well, I can not believe how simple it was to implement exactly what I needed it to do: about five minutes max! I basically have about 130 products, split into two groups (ie, those that can have up to 20 characters, and those with up to 50 characters of engraving). It was a cinch to make two different set of rules with this app, and I know it works perfectly, as orders are already coming in with the requested engraving clearly highlighted for me. My minimal needs have been more than met, and for no cost (thank you support for keeping a great, free option!). I would give this app more than five stars, if I could. So pleased!

Update, May 20, 2026. Ran into a snag with the customization, and, once again, the team at Easify were terrific. Kat kept at it until the issue was fully resolved. Fantastic support.

Coast Chimes
Canada
Almost 2 years using the app
Easify replied June 7, 2024

Thank you for such an enthusiastic and detailed review! We are overjoyed to hear that Easify Product Options has made such a positive impact on your business. Knowing that it was simple to implement and has seamlessly met your engraving needs is fantastic feedback for us. It's our goal to provide practical and efficient solutions. If you have any further needs or questions, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you again for your kind words and for choosing Easify!
Best regards,
Easify Team.

May 29, 2024

This is a great app to invest in. If you are a pro or new to adding apps to your store, the customer service reps are there to help you in every step of the way. They know how to explain and show proper ways to do things in easy to understand ways. I have had nothing but positive interactions with them. Plus, all of the options to add to your sight look great.

J&S Custom Furniture Co l Reclaimed Wood Furniture - Solid Wood Furniture Vancouver
Canada
1 day using the app
Easify replied May 30, 2024

Thank you so much for your amazing review! We're thrilled to hear that you find our Easify Product Options app a great investment and that our customer service team has been able to support you every step of the way. It's wonderful to know that our explanations and guidance have been clear and helpful. Your positive feedback mean a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

Edited August 22, 2026

I've been more than impressed by Easify! The different widgets and options for customizing the checkout experience are wonderful and very thoughtfully made. Most importantly, the customer service, particularly VIolette, but others too... has always been fast and great!

Edit for 2026: Support continues to be responsive and excellent!

Cover-Alls Decals
United States
Over 2 years using the app
Easify replied May 29, 2024

Thank you so much for your wonderful review! We're delighted to hear that you're impressed with Easify Product Options and that our widgets and customization options have enhanced your checkout experience. It's fantastic to know that Violette and our customer service team have provided you with fast and great support. Your satisfaction is our top priority, and we're here to help with anything you need. Thank you for choosing Easify!
Best regards,
Easify Team.

May 21, 2024

We are a small family run business, trying to do everything on Shopify in-house where possible. Our business sells silverware gifts, and one service we offer is personalised engraving on our products - which is definitely not easy to implement onto Shopify when it comes to options. I was looking around for ages, considering hiring a web designer even - and then I came across Easify Product Options!

Honestly, the process has been the smoothest thing ever. First of all - their features are absolutely amazing. More than we even need! But seeing as I have them now, I'm excited to explore and see ways which we can implement them to improve our website. And then comes their customer support, one word - wow. Honestly I think I'm so used to customer support lines taking 48 hours to reply now, but here - I barely hit send and someone (not a bot) was already replying to me! Any questions (no matter how silly I think they are) have been answered in full, and a minor minor glitch we had was solved in no time.

Super grateful for Violette and the team at Easify Product Options. Such a great app!!!

Arbras Gallery
United Kingdom
1 day using the app
Easify replied May 22, 2024

Thank you so much for your glowing review! We are absolutely thrilled to hear that Easify Product Options has made such a positive impact on your business. We designed our app to be as user-friendly and feature-rich as possible, so it's fantastic to hear that you've found it to be smooth and easy to use. Your excitement to explore all the features we offer is exactly what we hoped for, and we're here to support you every step of the way. We're especially pleased to know that our customer support has exceeded your expectations. Providing prompt and effective assistance is a top priority for us, and your kind words about our team, particularly Violette, are much appreciated. Thank you once again for your support and trust in Easify Product Options. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

May 15, 2024

I have only had this app for 2 days. I am very pleased with how it functions on my website AND the expert customer support agents. I have dealt with at least 2 agents as I learn the app better and they have been so knowledgable and friendly and helpful!

I look forward to keeping this app on my product pages for a long time

Roots To Table
Canada
2 days using the app
Easify replied May 16, 2024

Thank you so much for your positive feedback! We are thrilled to hear that you are pleased with our Easify Product Options app and the customer support you have received. If you have any questions or need further assistance in the future, please do not hesitate to reach out to us. We look forward to continuing to serve you and help you make the most of our app. Thank you for choosing us!
Best regards,
Easify Team.

Edited April 14, 2025

Great App. Plenty of customisation options with lots of flexibility. I've been a pro user for a little while now and it's saved me so much time and effort. I recently contacted support for some help customising the packing slip with Easify options and Violette got back to me with some helpful guides and I had the templates customised and tested within 15 minutes. I've also had some help from Lin for One Time charges and it works so well!

Learn In Style
United Kingdom
Over 1 year using the app
Easify replied May 15, 2024

Thank you for your glowing review! We are especially pleased to hear about your positive experience with our support team, particularly with Violette's quick and helpful assistance in customizing your packing slip with Easify Product Options. We strive to provide top-notch support and are delighted that you were able to get your templates customized and tested so efficiently. Your feedback is truly appreciated, and we look forward to continuing to meet and exceed your expectations.
Best regards,
Easify Team.

May 10, 2024

Easy to use. Have been using it for awhile, but realised that I had a problem with my product options and didn’t know what was wrong. I contacted support and Violette answered really quickly. She had a look and gave me directions on what I needed to do to fix the problem. I even got a copy of our conversation, so that I could follow the instructions. Love the app and the service. Problem all fixed in no time.

Joanna Thomas Art
Australia
9 months using the app
Easify replied May 12, 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! Providing excellent service is at the core of what we do, and it's wonderful to know that we could resolve your issue effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you again for choosing our app and for your kind words.
Best regards,
Easify Team.