Easify Custom Product Options

Easify Custom Product Options

Reviews (3,186)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.

May 25, 2026

Hannie Was awesome

Shop Buzzed
United States
About 2 hours using the app
Edited April 29, 2026

The quality of customer service is very poor, especially from Clove.

MyLoverDoll
Hong Kong SAR
10 months using the app
Easify replied June 23, 2026

Dear MyLoverDoll team,

Thank you for taking the time to share your feedback and for continuing to use our app.

We're sorry to hear that your experience with our customer service, particularly with Clove, did not meet your expectations.

While we understand that we cannot change the experience you've already had, we would like to clarify one point. Our team primarily provides support in English, and in your case, communication was conducted through translation. Because we do not have dedicated native Chinese-speaking support agents, some messages may have sounded unnatural or may not have conveyed our intentions as clearly as we hoped.

However, please know that we genuinely care about our customers and always do our best to provide assistance as quickly and thoroughly as possible. Any communication challenges were never a reflection of how much we value your business.

We also noticed that you are still using the app, and we truly appreciate your continued trust. If there are any unresolved issues or if you encounter any difficulties in the future, please don't hesitate to reach out to us. We'd be grateful for another opportunity to assist you and improve your experience.

Thank you again for your feedback. It helps us continue improving both our service and the support experience for all merchants.

Best regards,
The Easify Team

April 17, 2026

Super useful app with great customer service - Alice is so helpful!

Sage
United States
About 2 months using the app
July 8, 2026

Buona app, ottimo supporto.

LauraPlanner
Italy
5 days using the app
April 15, 2026

Anne was very quick in responding and resolving my issue. Very efficient!

Kolka Carving
United States
About 3 hours using the app
July 7, 2026

Chloe hat mir heute meinen Tag gerettet. tolle Leistung und schnelle Lösungen. ganz herzlichen Danke an Chloe.

Das Atelier 67
Germany
About 1 month using the app
April 14, 2026

Amazing program that is very easy to use. I love that there is videos for each step to show you how to navigate around the app so you have a visual way of learning. I also needed help with a few things so I contacted them through the chat and they were so quick to reply and fix the issue.

Grab On Co
Australia
About 3 hours using the app
April 13, 2026

It has been a great experience. I has been stuck for about 2 hours about a syncronization of an size option and the price of the product and you solved it in seconds, Thank you very much

GoLarz Handmade Creations
United States
6 days using the app
April 14, 2026

FAST CUSTOMER SUPPORT!! was able to quickly fix and make it work on my website!! TY

LavishDTF
United States
26 minutes using the app
April 14, 2026

Kat was very knowledgeable and walked me through every step of the way to create exactly what I wanted which was pretty unique and niche. Great app!

lightsout
Canada
14 days using the app