Easify Custom Product Options
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Reviews (3,187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.
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Great support from Hannie and Chloe. Thanks
Amazing customer support!!! Needed a coding fix and Tracy was able to fix the issue within 10 minutes. Fantastic and highly recommend for adding customization options to your listings.
Excellent customer support! Clove was responsive, knowledgeable, and resolved my issue quickly. Highly recommend Easify for their outstanding service.
Easy to use, support was very fast and effective
Tracy helped me to fix my problem. It was so easy to chat with her, she explained things when I didn't understand them, and she solved my problem. Definitely recommend!
Clove was amazing, very helpful and quick. Highly recommend
Mari was amazing.
I spent way too much time trying to get a competitor to do what I thought were basic things (connect directly to products that get added to the cart, etc.)
App definitely solved a lot of my problems and is mad cute as well.
They quickly let me know that the app wouldn’t display if it conflicted with other apps. The app is much easier to use than those from other companies. It’s perfect for implementing custom branding.
Very difficult to use, bad customer service/ no help
Dear boss of Sunny Mill,
We're sorry to hear that this was your experience.
After reviewing our conversation history, we can see that our team responded immediately when you contacted us and tried to help with your setup before your product launch. We requested access to your store, checked the configuration on your behalf, and assisted with setting up the options as quickly as possible.
That said, looking back, it seems there was a mismatch in expectations and communication during the setup process. While our team was focusing on troubleshooting why the option set could not be assigned and displayed as expected, which understandably led to frustration on your side.
For that, we sincerely apologize.
We genuinely wanted to help get everything working before your launch, and we're sorry that we fell short of providing the experience you expected. We appreciate your feedback, as it helps us improve both our product and the way we communicate with merchants in time-sensitive situations.
Thank you for giving our app a try, and we wish you all the best with your store.
Best wishes,
Easify team
Anne from Easify was great! Because of her, I will test out the product personalizer and upgrade my subscription for the live preview. Thanks for your help!
