Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a beginner‑friendly way to run Meta ads that quickly drives sales and improves ROAS. They like the fast setup, automated funnels, clear ad structure, and effective retargeting. Many find it cost‑effective, especially for startups, and valuable for scaling with multiple campaigns. Merchants consistently praise the highly personalized support, noting live calls, hands‑on troubleshooting, proactive follow‑ups, and quick resolution of technical and billing issues.
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It took some time to initially setup and get it all to work correctly but the support seemed to always be available to assist and find resolutions to issues. Now we've had it running for perhaps around 9 months or more and are seeing excellent ROAS and still playing with some changes regularly, helped by the support team offering advise and information about some unknown, to me, Do's and Don't on Meta.
Hi Brute Status,
Thank you so much for your wonderful review.
We’re really pleased to hear that Easy Ads has been delivering strong ROAS for your store and that our support team has been helpful throughout your journey. We truly appreciate your trust and feedback.
Wishing you continued success and growth.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Their customer support is very good and supportive.
Hi TECHMOPK,
Thank you so much for your kind words about our customer support team.
We're delighted to hear that you found our support helpful and responsive. Providing excellent service and ensuring our users have the assistance they need is one of our top priorities, so your feedback means a lot to us.
We truly appreciate your trust in Easy Ads and are grateful to have you as part of our community. If you ever need assistance or have any questions, we're always here to help.
Thank you again for your support!
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
I would like to express my sincere appreciation for the incredible support I received from Ouissal at Easy Ads.
She spent several hours helping me throughout the entire setup process and was extremely patient, professional, and knowledgeable. Every time we had a call, she stayed with me for around 30 minutes or more, guiding me step by step and making sure I understood everything clearly.
What impressed me the most was her dedication. She used screen sharing, answered every single question I had, and never made me feel rushed. No matter how many details I asked about, she was always willing to help and find the best solution.
As someone launching and managing an online store, having support like this makes a huge difference. Thanks to Ouissal, I was able to set up my campaign properly and feel much more confident moving forward.
Excellent customer service, exceptional patience, and a truly helpful attitude. Easy Ads is lucky to have someone like Ouissal on their team.
Hi Leonardé,
Thank you so much for your incredibly kind and thoughtful 5-star review.
It was truly a pleasure working with you throughout the setup process, and I'm delighted to hear that the guidance and support helped you feel more confident moving forward with your campaigns.
At Easy Ads, we're committed to making advertising as simple and accessible as possible, and providing personalized support is a big part of that mission. I'm glad the screen-sharing sessions, detailed explanations, and step-by-step guidance helped answer your questions and made the process easier for you.
Your kind words about the support you received mean a great deal to me. Helping merchants succeed and feel confident with their advertising is one of the most rewarding parts of my role.
Thank you again for your trust, patience, and support. I wish you continued success with your online store, and please know that I'm always here if you need any assistance in the future.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
It took a while to really figure this app out. Once you do it's a huge help. I've actually upgraded to pro so I can run multiple funnel ads. I've been working with Quissel from easy ads to maximize it's effectiveness. It's a service included.
Hi Extreme Strike Mafia Lures,
Thank you for sharing your feedback, and we’re sorry for the frustration this caused.
We want to let you know that we have already escalated this case to our development team, and they have reviewed your account to ensure everything is working correctly.
If you decide to give Easy Ads another try, you’re very welcome to reach out to us first. Our ad experts can personally review your ad settings with you before you start running campaigns to make sure everything is properly set up for strong performance and high ROAS.
We’re here to support you anytime and help you get the best possible results.
Best regards,
Ouissal Oulad Lghrab | Customer Success Specialist
Easy Ads Team
These people are soo good, talking about their customer service amazing..
GREAT WORK
I don't have hours to spend in the Meta Ads Manager, and this app makes the setup incredibly fast. The automated funnel actually works—I saw my first retargeting sales within a week. Highly recommend if you’re overwhelmed by the technical side of Facebook ads.
It simply doesn’t do what it claims. If you have a large catalog, it only cycles through about six products—and you don’t even get to choose which ones. It feels like the app just promotes whatever it wants.
I did make two sales, but the return doesn’t justify the cost. I’m spending more than I’m making, which defeats the entire purpose.
Support is just as frustrating. When they can’t answer your questions, they shift the blame to your store—even after you prove them wrong. The final straw was being told to “go watch videos on how to improve your store’s performance.” My store doesn’t have performance issues—the app just doesn’t deliver.
At the end of the day, this is a weak product that overpromises and underdelivers.
Hi Mayhem Haus,
Thank you for your feedback and for taking the time to share your experience.
We’re really sorry to hear that it didn’t meet your expectations, and we appreciate the opportunity to clarify a few points.
Product Selection & Catalog Visibility:
Our support team carefully reviewed your ads and shared a video with you showing that your campaigns were running with your full product catalog, not limited to only a few items. The app does not restrict or selectively choose products on its own.
Campaign Results & Return on Investment:
Based on the data we reviewed together, we suggested focusing on improving your website conversion rate to help strengthen performance. You had 57 clicks but 32 product views, which suggests some users left before the page fully loaded. You also had 7 add-to-carts, 1 initiated checkout, and 2 purchases, indicating some drop-off during checkout that could be optimized.
Support Experience:
We’re truly sorry if any part of our communication felt unhelpful; that was never our intention. Our goal is always to support you in getting the best possible results.
We’re here for you anytime if you’d like us to take another look and help further.
Warm regards,
Easy Ads for Facebook Ads
great interaction with support team and helped a lot
Hi lunara ink,
Thank you so much for your wonderful review.
I'm thrilled to hear that you had a great interaction with our support team and that we were able to help. Providing friendly, responsive, and reliable support is one of our top priorities, so your feedback truly means a lot to us.
Thank you for your trust in Easy Ads.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Geat Technical support assistance from Ouissal
