Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a beginner‑friendly way to run Meta ads that quickly drives sales and improves ROAS. They like the fast setup, automated funnels, clear ad structure, and effective retargeting. Many find it cost‑effective, especially for startups, and valuable for scaling with multiple campaigns. Merchants consistently praise the highly personalized support, noting live calls, hands‑on troubleshooting, proactive follow‑ups, and quick resolution of technical and billing issues.
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★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial
This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners.
The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue.
There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app.
When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly.
Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.
Hi ShoppingMood,
Thank you for your feedback. We understand your frustration and sincerely apologize for the confusion regarding the trial and billing process.
We’d like to clarify that Shopify handles all billing for apps in the Shopify App Store. If an app is used after the free trial period, this will trigger billing.
After your refund request, we reviewed your case and initially reached out via email. As we didn’t receive a response, we followed up via WhatsApp to assist you promptly.
We then issued a full refund and explained the reason for the charge. We also stayed in touch to ensure you received the refund, as we prioritize providing a smooth and reliable experience for all our users.
We truly value your input and hope this clarifies the situation.
Our goal is always to provide transparent billing and responsive support, and we’ll continue working to improve the experience for all users.
Best regards,
The Easy Ads Team
I recently faced an issue with an unexpected charge even after uninstalling the Easy Ads app, but I must say I’m genuinely impressed with the support I received. The team responded quickly and processed the refund without any hassle.
It's clear they are in a startup phase, and while occasional hiccups can happen, their prompt and professional customer service shows a strong commitment to user satisfaction. I appreciate the way they handled my concern—it reflects their dedication to improving and scaling the product responsibly.
Looking forward to seeing how Easy Ads grows. Keep up the great work!
I had high expectations from EasyAds, especially given the premium pricing, but unfortunately, the results were not satisfactory. Despite spending a significant amount of money, the app failed to deliver meaningful traffic or sales. The dashboard showed campaigns running, but there was little to no conversion or visible performance improvement. I also found the support and reporting features lacking in transparency. Overall, not a worthwhile investment for my store. I hope future updates focus on better ROI tracking and campaign optimization.
We installed Easy Ads twice and used it for around 2 months and 1 month separately, but the results were disappointing – ROAS stayed below 0.50. When we run ads directly on Meta, we consistently get a minimum of 2 ROAS. The support team also didn’t provide a clear plan to improve performance
Hi A&A Luxury Clothing,
Thank you for sharing your experience. We completely understand your frustration!
It’s great to hear that your Meta campaigns are performing well with a ROAS of 2. The reason Easy Ads may have shown lower ROAS in your case is that, while the app is successfully bringing qualified traffic to your store, conversion also depends heavily on the product page and checkout experience. Even high-performing Meta campaigns can face challenges if visitors hesitate to purchase once they reach the page.
The good news is that Easy Ads offers advanced automation and targeting, which can outperform manual campaigns once the page experience is optimized. Simple improvements like faster loading, trust signals, clearer product photos, and a streamlined checkout can make a significant difference in turning clicks into purchases.
We’d love for you to give Easy Ads another try. We can guide you step by step to optimize your pages and campaigns, helping you maximize your ROAS and get the best results possible. Your success is our priority, and we’re here to make it happen!
Warm regards,
The Easy Ads Team
I've had to contact their support a few times to get everything setup the way I wanted and get the license applied. Overall, support has been very helpful, even with the time difference. I'm able to leave a message after hours when needed. I appreciate the ease of use and I've already experienced positive results (sales!). I can't wait to see how this will help over time. I highly recommend getting the plan for up to 10 funnels.
Hi Starlight Mill,
Thank you so much for your kind words! 😊 We’re so glad we could help you get everything set up just the way you wanted—it’s what we’re here for! Hearing that you’ve already seen positive results (yay for sales! 🎉) makes our day.
We can’t wait to see how your funnels perform over time, and we’re always here if you need anything. Thank you for recommending us—it truly means a lot! 💛
Kindest regards,
Easy Ads Support Team
I'm new to this app and to Meta ads, and I'm currently on the free trial, so it might be a little early for a full review. However, I'm already extremely impressed with how quickly I was able to set up my campaign.
The interface is intuitive and user-friendly. Most importantly, the support team—especially Ouissal—has been incredibly responsive and helpful, literally guiding me step-by-step. Ouissal provided valuable tips on ad targeting, setting a daily budget, and even reviewed my campaign before it went live.
For a beginner like me, this level of support truly makes a difference and gives me the confidence to fully explore what this app has to offer. I’m excited to see how my ads will perform!
Hi Sensitive Stones,
Thank you so much for your thoughtful feedback! 😊 It was my absolute pleasure to guide you through setting up your campaign—it’s always rewarding to help someone feel confident, especially when they’re just starting out. I’m so glad you found the interface easy to use and that the tips on targeting and budgeting were helpful!
I can’t wait to hear about your campaign results and see how your ads perform. Remember, I’m just a message away if you need any more help along the way!
Wishing you tons of success,
Ouissal 🌟
I installed the app, the support is so slow that even after 24 hours there was an error where I was not able to publish my campaign but I got no help or replies from them. now I am getting charged even when I didn't use the app as it didn't work. awaiting my refund. I request the developer to please improve service and refund any amount of clients such as us.
Hi Windlust,
Thank you for your feedback. We understand your frustration and apologize for the setbacks you experienced with your campaign. While we did our best to assist you, we’re sorry we couldn’t resolve the issue to your satisfaction.
We’ve already processed your subscription refund, as customer satisfaction is our priority. We’ll take your feedback into account to improve our support and ensure a smoother experience for all users.
If you decide to give the app another try in the future, we’d be happy to help you get set up.
Best regards,
The Easy Ads Team
Worst app. refused free trial.. paid and got this ill treatment.. please dont fall into trap. especially with this Ouissal.
Update to my above review: With Ms Millenni customer team support, problem solved. hope customer service priority continues. thanks
it's really easy to use, had absolutely no difficulties while setting it up and it's ads are very promising. Customer service was also fast and helped my ad campaign out by giving me some beneficial feedback. Would recommend others to use this app!
I have just launched Easy Ads, and while I initially found it a bit challenging to set up, the support team was extremely helpful and ensured that the process became smooth and hassle-free. A special mention to Ouissal for all the support and guidance—it made all the difference! The setup experience has been great so far, and I look forward to exploring more features as I continue using the platform.
