Reviews (200)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is simple, intuitive, and quick to set up for selling digital products like ebooks, designs, teacher resources, presets, and access codes. Automated email delivery with customizable templates and download buttons “just works,” even for multiple stores or large catalogs, leading to fewer support tickets and customer issues. Pricing is seen as fair, and support is frequently praised as fast, friendly, and very helpful.

March 3, 2023

I'm a photographer who's launching presets and this app had made everything SO smooth and easy. I'm not the most tech-savy person, but so far I've been able to understand and setup all of my digital products with ease. I'm excited to continue using the app and support this developer in the future. Thanks Axel!

ethanbarber.co
United States
3 days using the app
Axel Hardy replied March 3, 2023

Thank you so much! I’m so happy to read that you find it super easy to use as it’s always one of my top priority when I develop new features for the app. Don’t hesitate to get back to me if you have any other questions in the future :)

August 22, 2020

If you're looking for one of the best app partners for your digital products, I highly recommend Easy Digital Products by Axel. :) Great customer service indeed, he will walk you through the basics if you're a newbie. Not only that, but his recommendations are also far beyond any customer service at par. MUST-HAVE APP for digital service.

Innovatronix Shopify
Philippines
41 minutes using the app
Axel Hardy replied August 22, 2020

Thank you so much, that's an amazing review! It was a pleasure talking with you about your suggestions - and as I said, I'm already thinking about them! I'm pretty sure we will talk again about it in the future :)

October 20, 2021

I use this app to sell my digital designs. This app works great for having a lot of designs and is very user friendly. I would definitely recommend this app for anyone selling digital products. The creator of the app is also very helpful with any questions or recommendations on helping improving anything that might work better for you and your products.

Khaotik Kreations
United States
Over 1 year using the app
Axel Hardy replied October 20, 2021

Thank you so much! I'm always happy to improve the app based on merchant's feedbacks like the one you shared with me by email. I will definitely continue to release new updates to make the app better and better :) . Thanks again!

March 27, 2023

I was looking for an app that allows me uploading separate files without compressing them and EDP was perfectly meet my needs, but my store is located in the location that the app is not compatible (my country is Vietnam).
I reached out to Axel, he was quick to response and enable my store to install the app. The app is very easy to use and works smoothly, highly recommend this app!!!

Grifik
Vietnam
10 days using the app
Axel Hardy replied March 28, 2023

Thank you so much for your review and I'm so glad that you like using the app for your business. Don't hesitate to get back to me if you have any other questions : you already have my email :-)

Edited January 22, 2023

Elegant easy to setup and use app which delivers a range of eBooks faultlessly. The support is outstanding - quick and painstaking (immediate response on a Sunday evening!!) Highly recommended.

Been using this app for a couple years now on two different sites. Support is also awesome - on a Sunday morning (UK time) the support response was 5 minutes after emailing them, and the problem was sorted immediately based on their advice! Outstanding!

MuseumsEtc Ltd
United Kingdom
Almost 2 years using the app
Axel Hardy replied March 22, 2021

Thank you so much for your awesome review! I'm always happy to help and even during weekends :) ! Glad you mentioned the fact that the app is easy to use! Thanks again!

July 14, 2021

We were a little worried before rolling out a big download for the first time and as the very first thing we do with this app. It could not have gone better. The downloads were rock solid and we had zero customer support tickets about it. It's also worth mentioning that the developer offers incredible support. Very responsive and accommodating, which makes us feel like it was a great choice to trust their solution for our brand. Short version: get it. The peace of mind is worth every penny.

Bogren Digital
Sweden
About 2 months using the app
Axel Hardy replied July 14, 2021

Thank you so much! Your review definitely made my day :)
I'm more than happy to help you when you have any questions and glad to read that you are recommending my app to other merchants! Thanks again!

August 11, 2021

Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.

Ellusionist
United States
4 months using the app
Axel Hardy replied August 11, 2021

Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)

November 11, 2022

This is THE best app I could find for distributing digital products. I run an online store that sells Digital and Physical albums, and this has been a lifesaver in both being able to provide a zip file of all the music, as well as distributing private Bandcamp Codes (using the license key feature) on every purchase. If you have a use case similar to mine (you want to distribute both a zip file, and some type of license key with every order of some digital product). I highly highly highly reccomend this app!

Oceanfront Online
United States
12 months using the app
Axel Hardy replied November 13, 2022

Wow, what an amazing review. Thank you so much. I'm so happy to read that you are using the main app features (digital downloads and license keys) and that it helps you to run your business! Thanks for recommending the app :-)

July 26, 2022

I can't say enough great things about this App and the developer, Axel. I had some questions, so I messaged the developer and he promptly responded. He even implemented an update to incorporate an issue we were having with PDF Stamping on our larger documents. He answered all of my questions and never made me feel like I was a bother or that any of my questions were silly. This App is exactly what we need and the customer service is beyond what we could ask for. If I could give it more than 5-stars, I would!

The Cross Legacy
United States
19 days using the app
Axel Hardy replied July 26, 2022

What a wonderful review. Thank you so much, Chrissy! I’m always happy to help, so thanks for reaching out about your PDF Stamping request. It helped me to discover an improvement to make into the app - I’m glad you liked it. Thank you so much again!

Edited November 22, 2020

Axel if fantastic, so far everything we needed to be implemented he has done. At times, him and his team has even made improvements on the suggestions we provided. He goes above and beyond for his clients. We are satisfied and continue to work with him to bring improvements for our use-purpose. We highly recommend anyone that maybe interested in doing digital goods to try Easy Digital Products and reach out to their support for any ideas or questions. You will be pleasantly surprised to see what they can do an possibly cater to your wants and needs. Highly recommend!

Kastoff.store
United States
1 day using the app
Axel Hardy replied November 22, 2020

Thank you so much! Your kind words are motivating me to always improve the app again and again. On top of that, you made awesome suggestions that will definitely make the app a better one in the next few days and weeks. Thanks again!