Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, “set-and-forget” solution for delivering digital products and license codes. It’s praised for quick setup, clean interface, and automation features like customizable download buttons, email templates, and controls on download limits. Many highlight fast, personal support that helps with setup, troubleshooting, and feature tweaks. Long-term users call it rock solid, good value, and note fewer download-related customer inquiries.
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This application works incredibly well. Intuitive and easy to set up, very responsive customer service, and works... I haven't had customers not getting their downloads, if there are issues it's on the customers side not the app side.
The ability to limit number of times the customer can download a file, but I have the admin ability to over ride and reset the download count when a customer is having problems on their end. I was able to figure out how to do this without needing a tutorial or to reach out for support...
Well done app.
Would highly recommend if you have digital products to sel
Wow, that's a wonderful review - thank you so much for your kind words and for describing some cool features of the app. The app is also constantly updated with new features so I hope you will love the future ones as much as the current ones. Thanks again!
Anyone selling digital deliverables should have this app. EDP does exactly what it's supposed to do and the support is ASTOUNDING! I've tried numerous apps that take a lot of tinkering to work right, and this is the first one that actually has a fantastic user interface. I was able to get our digital store going in literally 10 minutes, and as we update files switching them out is very quick and easy. And support is fantastic. I've asked Axel several questions to make sure I'm doing something right and even put in a feature request and he's been super quick to respond and very helpful for my organization. I wish every app was as fantastic as this one.
Thank you so much. That is really a wonderful review. I'm so glad that you talked about the interface since it's definitely a point I spent a lot of time working on when I update the app. Don't hesitate to come back to me when you have any questions, I'm always happy to help! Thanks again :)
This app is professional and well done, not to mention the superior customer service. They genuinely care, thanks.
Thank you so much! I'm always happy to help or to reply any questions you have :) thanks again!
This app is great, but the response and personal assistance from the developer really helped! I'll use it forever.
Thank you very much for your review! If you have any other questions about the app, I am always happy to reply and to help :)
Got it working after a minor issue (my fault - password protected online store) and now it works perfectly. Support reacted super quick and helpful. Thanks again!
Thank you so much for your review! Always happy to help so don't hesitate if you have any other questions in the future :)
Much faster than the other digital download apps I've tried. I'm very impressed with the continued updates from the developer and improvements constantly coming out.
Thank you very much for this wonderful review. I'm glad you liked the updates I make for the app. More will come in the next few days based on merchant's reviews like you :) . Thanks again!
So far so good! We ran into a little problem creating an email template but Axel was very quick to respond and fixed the issue. Great customer service and user-friendly app!
Thank you so much! Always happy to help if you encounter something unusual! I'm glad you mentioned the "user-friendly" side of my app : that's a point on which I focus A LOT when developing new features in Easy Digital Products :)
I'm not big on adding paid apps to my store, but I have found a tremendous amount of value in this app. I am able to send license keys without a file attachment and use my custom license keys. Setup took about 10 minutes total. I've contacted support and the developer has been very responsive.
Thank you very much! Very happy to read this kind of review! In any case, if you have more questions or suggestions for the app, you know that you can always contact me when you want :)
The app is exactly what it's said to be - "easy". Very convenient interface and settings, something that I was missing with other apps. Customer service is second to none. Axel is super responsive and answered in minutes when we had an issue - fixing everything very quickly. Customer service is not so important until it's important - and then you are grateful when it's good. <3
Thank you so much for your review! It's the 50th on this app and I could not expect a better end of the 2020 year than with a wonderful review like this one. Thanks again and when you need anything, have a question or a suggestion for my app, you can always contact me and I will be super happy to help / hear what you have to say... Thanks and happy new year :) !
Amazing app and incredible support!!!!
