EDP ‑ Easy Digital Products

Absolutely 10/10 customer service! When my store suddenly stopped sending out digital products the team at EDP were incredible. They replied almost instantly, walked me through the issue step-by-step, and had everything working again in no time. It was such a relief to deal with a company that genuinely cares about their customers and goes above and beyond to make sure everything runs smoothly. I honestly couldn’t fault their support...super fast, very friendly, and genuinely invested in helping me. They've got a customer for life in me. It's so rare to find this level of service.

It's a functional and efficient app. It lacks a couple of notable features (like a user-facing library), but the support is top-notch and the developer has implemented simple technically feasible features or changes on our request.

EDP is great for selling digital copies of my products. I've used it for going on 4 years now. Axel is also very responsive to my questions and resolves any issues I have very quickly.

I love this app:

1) It's easy to use

2) It does exactly what you expect it to do

3) It comes up with excellent customer service (my questions are always responded to the same day – amazing!)

As a solopreneur, it has everything I look for: ease of use, reliability, & great support.

The app is very easy and very consistent! Great options to personalize everything. I never needed any help before, but when I faced a minor issue yesterday, Axel has been great and helped immediately! He fixed it on the spot and has been of GREAT assistance! This is the app for you, as prices are great compared to other apps, you will have everything you need, never face an issue, and if you do you will have immediate response and the best customer service! THANK YOU AXEL!

App is simple to set up, simple to use, and enough basic customizations for me to get the look and feel just right. When I emailed a question, I got a response and an answer right away.

I don't think I'll grow out of the app as my book business expands.

We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.

I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)

The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.