Reviews (200)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, “set-and-forget” solution for delivering digital products and license codes. It’s praised for quick setup, clean interface, and automation features like customizable download buttons, email templates, and controls on download limits. Many highlight fast, personal support that helps with setup, troubleshooting, and feature tweaks. Long-term users call it rock solid, good value, and note fewer download-related customer inquiries.

November 6, 2023

Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.

Silver Fox Limited
United Kingdom
6 months using the app
Axel Hardy replied November 7, 2023

Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)

October 19, 2023

I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.

Ewe Ewe Yarns
United States
Over 1 year using the app
Axel Hardy replied October 21, 2023

Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)

September 7, 2023

Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!

Ashmi Pathela
Australia
About 1 year using the app
Axel Hardy replied September 9, 2023

Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!

August 23, 2023

I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!

Paper Theory Patterns
United Kingdom
Almost 2 years using the app
Axel Hardy replied August 24, 2023

Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)

July 20, 2023

Works great, be advised people will on average download several times. At least in my application. Setting a low download limit or time limit will trigger a slew of support requests

Fish On
United States
4 months using the app
Axel Hardy replied July 21, 2023

Thank you so much for your review! I completely agree with you. I would still add a download limit but not too low so you don't get your customers to contact you because they can't download their files anymore.

March 10, 2026

This is an excellent app. It's easy to use and manage, and Axel has been extremely helpful and supportive too!

Song Athletics
United Kingdom
Over 2 years using the app
Axel Hardy replied March 10, 2026

Thank you so much. I’m always happy to help so don’t hesitate to reach out again if you need anything. 😊

March 3, 2026

I purchased this App based on the reviews of other customers and so far have not been disappointed. It is easy to use, affordable, works as intended, and Axel has been both prompt and helpful when contacted with any query.

Gillian Treacy
Ireland
Over 2 years using the app
March 2, 2026

Axel has been incredibly helpful and patient with all questions. :)

Walltree House
United Kingdom
13 days using the app
February 26, 2026

Best App to sell digital products on Shopify! Works seemlessly and the support is great.

OSCYN
Germany
4 months using the app
January 30, 2026

We're new to EDP and so far EDP seems to be the best option for digital downloads on Shopify! We're very excited! Great product support from Axel.

OliveSongs
United States
About 18 hours using the app