Reviews (31)
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wonderful app--very easy to install and configure. App support is immediate and helpful. A great simple solution for wholesale orders. Nothing else like it.
I am absolutely amazed by the quick response I've got in an urgent situation using this app :) We have a brand that requires a request from customers purchasing items from our online store and the app is very easy to use. This time I had to release the brand from the requirement - usually it's done in no time but I had a different issue that the team fixed with no problems :) I really do recommend this app to everyone :)
You Guys are black mailers If we didn't use your app then we can't use our website. This is shit literly. I want my Button back but you guys didn't help me in this regard,
Hi,
We're really sorry to hear about your experience.
Firstly, we'd like to clarify that we never intend to hold any website hostage or force you to use our app. We understand the importance of a merchant's website and have always done our best to help the clients in the last ten years.
Regarding the button issue you mentioned - the "Order Now" button was added by the EasyOrder app, and after you uninstalled the app, this button disappeared accordingly.
Unfortunately, there is no "Buy now" in the theme you were using. You have only "Add to Cart," and this button works well after EasyOrder is uninstalled. We can't implement new features in your theme while deleting our app. However, technical glitches can sometimes occur, and we're committed to researching and resolving each case promptly.
Unfortunately, you didn't reply to the last email from our support team.
Please contact us at support@nexusmedia-ua.com, and we'll prioritize your request to ensure all issues are fixed.
Regards,
Nexusmedia team.
Great support - was patient to address several requests and took charge of editing code on my website as required.
Wish I could rate this ZERO! The app changed our Shopify theme and removed the ADD TO CART button to our site during a critical holiday shopping period. BEWARE.
Great app with the best customer support I have ever had.
Hi,
Thanks for the great review and height estimation of our work - we appreciate it!
Should you need assistance with EasyOrder or any of our apps - please get in touch with our 24/7 support team.
Best regards,
The NexusMedia team!
convenient
Hi,
Thank you for your discreet but so pleasant feedback!
We hope you enjoyed the app.
If you need assistance or have questions, please reach our 24/7 support team.
Regards,
The Nexusmedia team.
This is a very well-designed app!
I lacked the knowledge to solve these issues on my own, but I received incredible support every step of the way.
Thanks to the help I received, everything was resolved smoothly.
I truly appreciate the assistance!
Hi there,
Thank you so much for the great feedback. It was a pleasure to assist you and help with all your questions.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Best regards,
The NexusMedia team.
L'équipe de EasyOrder a été d'une aide incroyable. Dès le début, la communication avec toute l'équipe a été fluide, efficace, et rapide. Ils ont su répondre à toutes nos questions et demandes avec professionnalisme, tout en offrant des solutions adaptées à nos besoins. Leur réactivité et leur expertise ont grandement facilité notre collaboration, et nous nous sommes sentis soutenus à chaque étape du processus. Je recommande vivement EasyOrder à toute entreprise cherchant un service fiable et à l'écoute.
Hi,
Thank you so much for the great feedback and recommendation!
Our main priority is building long-term and reliable relationships with each client, so you can always count on our support.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Warm regards,
The NexusMedia team.
This does exactly what we need, and every time we have needed help the team behind it has helped us in a very timely manner.
Hi,
Thank you for the great review! We appreciate you choosing our product!
Should you need further help with EasyOrder or any of our apps - just contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
