EasyRoutes Local Delivery
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Reviews (289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a major time-saver for local delivery, automating route planning and syncing orders directly with Shopify. They highlight powerful, flexible routing (delivery windows, capacities, multiple drivers), intuitive driver apps, and strong customer notifications with live tracking and photo proof that greatly reduce support inquiries. Many note reliable performance at high volumes, frequent feature improvements, and fast, receptive support, calling it essential to their operations.
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100% recommend. If your business does any sort of residential or commercial deliveries you need this app. Very easy to use interface and fantastic customer service. We have a very complicated system that used to take half a day to sort out the routes. Once we switched to Easy Routes, we complete our routes in less than 5 minutes. Do yourself a favour and try it out. Thanks team!
I was surprised to find EasyRoutes so easy to incorporate into my business. I didn’t skip a beat from switching over from Google Maps to this more advanced program that gave me everything that I needed and more for myself and my customers. It’s hard to imagine a better logistics company than EasyRoutes because everything is there. It was just too easy to add it on as a Shopify plug-in.
This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.
Hi there,
We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help.
-Boris
This app is great! There are a few extra features that could be added on the Routes page:
1. ETA's for each delivery
2. Service Time for each delivery that can be automatically applied or manually adjusted as well.
3. Ability to reorder deliveries manually.
4 Calculate total route time including service time for each delivery to assist dispatch in managing drivers daily hours.
5. Need ability to route more then 20 addresses.
Other then that app is great. Hope they add these features!
Hi Wilderness Ranch,
Thanks for much for the kind review and the great suggestions.
I'm happy to say that EasyRoutes now addresses all of your feedback and suggestions. Please try them out and let us know what you think!
Brilliant. Have a delivery process that is slightly unique - yet other solutions explored were highly ineffective. This product is extremely effective with routing planning, integration with orders, auto fulfilling, email order tracker, manifest summary and ability to update orders that changed. Customer support is excellent too, asked questions about service specifics. If you're not using it, you're missing out - no I'm not getting paid, just thankful for an excellent product and excellent service.
We are very impressed with this app so far - we have been using it for about a week and are thrilled with how it integrates with our shopify orders and saves us so much time creating and updating our delivery routes. Customer service has been incredibly responsive and helpful, and very open to suggestions and feedback. The customer facing side is very thorough and detailed, giving our customers the ability to track their order. Overall we are thrilled and are looking forward to this helping our busy season run smoothly!
WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.
Before getting EasyRoutes I use to spend at least 40 minutes daily, getting the addresses in the map, figuring out the best route and even with all that time spend, our customers didn’t get notifications automatically, our drivers had to stop and send manual text to every recipient, witch was giving us a huge margin for error. Now with EasyRoutes everything is easier, routes are made automatically, dispatched to the drivers and notifications to our customers are in real time. Freeing the time to bake more cakes and decorate more cupcakes…
We LOVE EasyRoutes! It has been so incredibly helpful to our monthly subscription and home delivery business since we signed up. It has allowed us to easily adjust routes to changing circumstances like product shortages, bad weather, driver changes and illnesses, and more happily made it possible to incorporate a large number of new customers into our routes without going crazy. I'm not sure how we would have made it through the past 6 months without this tool. We also appreciate the responsive customer support and the ability to provide input into future development.
We had been using a different website for routing for years and made the switch to this one in order to keep everything within Shopify. While this app is a little simpler than what we had been using, it has everything you need and that simple interface makes it much easier to train employees on how to use it. The developers are also very responsive to all of my various requests. Their pricing is not competitive, but their service has started to match what we found in other places. And the ease of having a routing software this sophisticated within Shopify makes it worth the extra money.