EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (289)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver for local delivery, automating route planning and syncing orders directly with Shopify. They highlight powerful, flexible routing (delivery windows, capacities, multiple drivers), intuitive driver apps, and strong customer notifications with live tracking and photo proof that greatly reduce support inquiries. Many note reliable performance at high volumes, frequent feature improvements, and fast, receptive support, calling it essential to their operations.

November 16, 2022

EasyRoutes Local Delivery is exactly the app we needed to help manage our team of delivery drivers and local deliveries. Sorting the Shopify orders into routes is easy and straight-forward, the email communications between us and customers is seamless, and the ability to track our driver's progress is essential. Communication with the developers is fast and always helpful. When we have had issues, Sevaan is available for a phone call and does what he can to assist us and make our experience better. Our drivers like the app because it is user-friendly and easy to learn. I would recommend EasyRoutes for businesses with local delivery drivers with multiple routes.

Wooftown.ca
Canada
Over 1 year using the app
July 21, 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Bliss Artisan
United States
2 days using the app
March 16, 2021

I absolutely LOVE this app ! I was searching for a long time for a way to improve our delivery service. This app made us save time, work and money. Its very user friendly and offers everything we need. They constantly improve the app and send us updates to let us know. The customer service is also amazing. I could have a meeting with a representative to help me understand all the options as I was not very good with Shopify. He took the time to answer all my questions. Also, I sent a comment asking if it was possible to change something in the app. They answered me the same day and in less than a week, they had made the changes to the app and email me to let me know ! Thank you to the team, im more than satisfied !

Kyoto Fleurs
Canada
About 1 month using the app
July 5, 2022

We have tried several route planners for our operation but this one by far is the best one we've used. Its easy to use, has a good interface and provides our customers with detailed information during the delivery and supplies them with proof of delivery options on completion. We can import orders from our other shops and plan an integrated route containing them all and the ability to assign drivers and only pay for the ones being used on a daily basis is excellent. On a further note... if you have a problem the team of support staff are quick and efficient to answer any of your questions and solve your problems. To the point of if its something that would better the app they include it on their next app update... what more could you ask?

The Vape Store - Malta
Malta
9 months using the app
April 21, 2023

We have had a great experience in our early stages with EasyRoutes Local Delivery. The app has simplified our delivery workflow significantly and allows us to be significantly more efficient in our delivery and also reduce human error thanks to it's direct integration with our Shopify Store. We deliver to a large geographical area and the routing works well with our large list of delivery locations. The drive app that pairs with this is simple, clean and easy to use. Our customers have already expressed how much they love having tracking information and estimated arrival times.

We have also received very strong customer service, including on-boarding and very prompt response to questions along the way. I would strongly recommend this app to anyone looking to increase efficiency and simplify their delivery process.

Grand Dog Essentials
Canada
About 1 month using the app
November 23, 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

MB Grocery
Canada
11 days using the app
June 28, 2023

Easy Routes has revolutionized our local deliveries! As a tire distributor, efficient logistics is vital. This app is a powerhouse, delivering exceptional results.

Firstly, the fuel savings are remarkable. With intelligent route optimization, our drivers take streamlined paths, cutting down fuel usage and vehicle wear.

The time-saving aspect is a game-changer. What used to be a tedious task is now a breeze. Creating and managing routes takes mere minutes, freeing up invaluable time for our core business.

Additionally, the real-time monitoring feature is a winner. It instills accountability and transparency, and knowing the status of each delivery has significantly boosted our customer satisfaction.

Order tracking is sleek and effortless, giving our clients peace of mind and bolstering their trust in our services.

Easy Routes is an essential addition to any delivery-centric business. It's an investment that reaps benefits through time and cost savings, and improved customer relations. Highly recommended for efficiency redefined!

Toee Tire
Canada
About 2 years using the app
January 30, 2023

We used the Shopify Local Delivery options for two years, it was riddled with bugs and limitations and simple tasks could not be completed due to software constraints. We found EasyRoutes Local Delivery and all of our problems were solved! We can now add manually created orders to our delivery list along with orders that the customer marked for free shipping, but is in out local delivery area. We can get the product to the customer faster than USPS. The UI to create, move and add stops inside EasyRoutes is genius and makes it so easy for us to plan routes. The mobile app on iPhone is great as well. Easy to read, details of the orders shown on screen and ability to update the status of the delivery to the customer is great. We highly recommend EasyRoutes to any Shopfiy customer using Local Delivery. We looked at several options, but for the features and price, EasyRoutes was hands down the best choice. Try it for free, the free option has everything you need to test and see that this is the best local delivery store companion on the market. There is also a free trial of the paid features. What are you waiting for.. Install it!

Third Day Coffee Roasters
United States
About 2 months using the app
Roundtrip.ai replied January 30, 2023

Thank you for the glowing review! We're thrilled to made a positive impact on your business. Your kind words mean a lot to us and we appreciate your support. Thank you for choosing EasyRoutes!

May 24, 2023

I am thrilled to share my positive experience with the Easyroute plugin, which has become an indispensable tool for every delivery at Gerard Bakery. This plugin has transformed our delivery operations, making them incredibly efficient and streamlined. From the moment we implemented Easyroute, it became evident that it was designed with the needs of businesses like ours in mind.

One of the standout aspects of Easyroute is its seamless integration into our existing systems. We were able to quickly adopt and incorporate the plugin into our daily processes without any disruptions. The user-friendly interface allows our team to navigate the system effortlessly, ensuring smooth operations and minimizing any learning curve.

Moreover, what truly sets Easyroute apart is the exceptional level of customer support provided by the company. I had the opportunity to engage in a call with the CEO, where I could discuss our specific requirements, suggest features, and address any difficulties we encountered. The responsiveness and attentiveness of the Easyroute team have been remarkable, and they have consistently gone above and beyond to ensure that our experience with the plugin is optimal.

In summary, the Easyroute plugin has revolutionized our delivery management at Gerard Bakery. Its seamless integration, user-friendly interface, and outstanding customer support make it an invaluable tool for our operations. I wholeheartedly recommend Easyroute to any business looking to enhance their delivery processes and optimize efficiency.

Pieter-Jan P. CTO - Gerard Bakery

Gérard Bakery
Belgium
11 months using the app
Roundtrip.ai replied June 19, 2023

Hi PJ,

We don't always get to connect with the CTO or the technical lead for an innovative bread delivery company like yours, so I really appreciated the time. We are so glad to get to support an amazing company like yours and let us know whenever you have any questions - we'll be here to assist!

-Boris

December 7, 2020

The EasyRoutes app saves us probably 40 hours per week, and I can genuinely say it would be hard to run our business without it. We're New Zealand's biggest Christmas Tree delivery and removal company with many trucks on the road each day during the festive season. Before we used the EasyRoutes app all our orders were maintained in spreadsheets, and everything we did was very manual. We needed to manually enter order details into a spreadsheet then look at a map and figure out the best route, then last minute changes would be made by pen. Now however, all our order data remains in shopify, which syncs perfectly with EasyRoutes. We plan our routes each morning with three clicks of a mouse which is a massive time saver. How we use EasyRoutes: we just tahg each order with the relevant date then on the date create a delivery route based on the Date tag. It's fast and easy but also has reduced the errors that came from manually entering details and changes outside of Shopify. I'd also like to add that even though we are a small business on the other side of the world, the team have been fast to implement changes to the platform to help accommodate our needs. They are friendly and competent, great service. If you run local deliveries as part of your business and need to streamline your workflow to save time and improve accuracy - I HIGHLY RECOMMEND THIS APP. I was not paid to review this and normally don't bother with reviews - but this app has made our jobs so much easier that we're very grateful to have it and wanted to let other small business owners know there is an easier way to plan their routes! Cheers, Mike from Misa Christmas Trees

Misa Trees
New Zealand
27 days using the app