EasyRoutes Local Delivery
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Reviews (288)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a major time-saver for local delivery, automating route planning and syncing orders directly with Shopify. They highlight powerful, flexible routing (delivery windows, capacities, multiple drivers), intuitive driver apps, and strong customer notifications with live tracking and photo proof that greatly reduce support inquiries. Many note reliable performance at high volumes, frequent feature improvements, and fast, receptive support, calling it essential to their operations.
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Since we installed the app about two months ago we had nothing but great expirience both in app use and customer support.
We use this app for assigning drivers with task be it a pick up or delivery and building routes. Our customers really appreciated the live tracking feature that makes our deliveries more convinient for them.
Also, the support team is outstanding and prompt on help. Highly recommend this app.
Need to manage your own delivery routing? Stop looking. I've tried a bunch. Left EasyRoutes and came back. Are there pretty GUI solutions out there? Yup. But if your goal is to get package from point a to point b whilst keeping the customer notified, with an easy to use app for your drivers then stop looking. This is the one.
Support is far and above what else is out there. Boris and the team are ridiculously quick on solutions. Having come from an app with overseas support, the level of frustration while waiting and in many times holding up getting your orders out to customers was a deal breaker for me.
Why are you still reading this? Install the app already. Thank me later.
GREAT APP!! easy to use; tracking and customer notification features work very well. also a cheap option on the market that gives you all the essential features needed for a local delivery service in a small business.
Robust and intuitive routing app. Would be even better if it can direct to apple maps in carplay (not just google maps).
Phenomenal routing app. We have been using this for 1.5 years now and have had no issues. We schedule 50-100 deliveries a day, 6 days a week, typically using 2-3 drivers and EasyRoutes has made it super easy and quick to set up routes. On quarterly sale days, we add additional drivers and have upwards of 200 deliveries per day for a week straight (1400 deliveries) and this has been a life saver. It also auto fulfills orders in shopify once the order is dropped which removes a step for our drivers. We have it set up to notify customers once a route is dispatched and when the driver is 3 stops away so customers 9especially those in apartments) can be more ready to receive the items - or let us in. Highly recommend, wouldn't even look at another app (as we have used some and they are way more cumbersome).
After testing many options this App is the one we choose and successfully use for our business.
The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples:
-with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes.
- adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date.
- the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders.
- that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day.
- the tracking site provides the safety that customers have the latest up to date information.
Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero.
On top the team is very responsive and open for feedback from the field to improve the app.
Definitely the best app out there in our opinion, recommend you give it a try!
EasyRoutes has significantly helped our business. Customers are well-informed throughout every step of the delivery process, resulting in increased satisfaction and fewer support inquiries. Highly recommend!
Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.
We've been using this software for 3-4 months and are loving it! EasyRoutes is feature-filled without feeling too complicated, and provides day-to-day optimization and reliability to our home delivery program. The app is updated frequently with new features, and the team has been friendly and responsive to all of our inquiries. Many thanks!
We've tried every routing app out there with no success. There are so many steps and variables for setting up the entire delivery/routing process that it made it impossible to find one that works. We had given up for months and were doing it all manually instead.
EasyRoutes has thought of every minor detail perfectly. It saves us over 4 hours per week on delivery planning, their AI is perfect at configuring optimal routes, and our drivers finish their routes over 50% faster. I've never been so happy with a software tool, it solved a HUGE pain point for us. And the support and onboarding has been top class as well.