Reviews (410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.
Refine
-
By rating
Great integration and customer support (if you're on the upgraded version).
Great support getting our stores connected.
And the rates are great too.
Compliement to Sruthi,
I just wanted to take a moment to thank you for your prompt response and the efficient support you provided in resolving my issue. Your professionalism and quick action made the process smooth and stress-free, and I truly appreciate your dedication to helping customers.
It’s always a pleasure working with someone as responsive and reliable as you.
Thank you again for your excellent assistance!
Easy to manage and wide selection of courier with competitive pricing. Great customer support.
Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.
I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!
Shipping with Easyship is hassle free. have been using Easyship for years.
Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!
When the package lost, Easyship didn't get positive response and following up actions on the case, even I've sent several emails to support@easyship.com
Hi,
We reached out to you recently and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around.
A lot has changed on our platform since you last used it, and it would be the world to us if we could reconnect and see if we can make things right.
Best,
Ben (Marketing @Easyship)
Easyship's customer service Shadab is GREAT! Resolves problem promptly and swiftly even via emails!
