CedCommerce eBay Integration

CedCommerce eBay Integration

Reviews (922)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this integration as reliable and time‑saving for syncing Shopify with eBay, even for large catalogs. They highlight accurate inventory and order sync, quick listing, and smoother multichannel operations. Many praise hands‑on onboarding, live chat, and screen‑sharing support that quickly resolves issues and eases the learning curve. Merchants report successful migration from other tools, good pricing, and tangible sales gains.

December 19, 2022

Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.

Oz Backcountry
Australia
About 1 month using the app
CedCommerce replied March 23, 2023

Hello Oz Backcountry,

Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.

Edited December 19, 2022

This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.

Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.

UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.

Goodman's Interiors & Antiques
United States
13 days using the app
CedCommerce replied December 22, 2022

Hello, Goodman's Interiors & Antiques,

We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,

You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.

Best Regards,
Team Cedcommerce.

Edited December 19, 2022

Very good support, they really get help if you have any questions. Quite easy to use if you know how eBay listing work.

OCEANBUY.ca
Canada
About 1 month using the app
CedCommerce replied January 13, 2023

Hello OCEANBUY.ca,

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. It means a lot to us and our entire team!

Best Regards,
Team Cedcommerce.!

Edited March 22, 2024

Was a good product, ever since an update, now the size and colour item specifics and other ebay attributes no longer sync, therefore you have to now manually add those in, which defeats the purpose of having and paying for this, also, you cannot even manually add these because you have to do it direct through ebay and because the listings are published through ced commerce, it wont allow you to. Still waiting to hear back from the team after contacting weeks ago about this issue, now on my 4th attempt to talk to them to get them to help. no luck as of yet

Bisy Clothing
Australia
Over 1 year using the app
CedCommerce replied January 13, 2023

Hey, Bisy Clothing, thank you so much for taking the time to leave such a kind review! Thank you for your lovely feedback, Team is always going above and beyond. We’ll be sure to share your praises with them and also we always try to provide instant support to our clients through skype, calls, emails, Whatsapp, or whatever the sellers prefer., and we try to make them experts so that they can solve their concerns in the future without anyone's help. We are very much happy to hear such appreciation from you.

Best Regards,
Team Cedcommerce.!

Edited January 1, 2023

I've revised my original review, since they do offer good customer service via livechat.

Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.

SuperGuns UK
United Kingdom
11 months using the app
CedCommerce replied March 23, 2023

Hello SuperGuns UK,

I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can be complicated to use at times, and it's important to have reliable functionality to avoid issues like the disconnection from eBay that you experienced.

Best Regards,
Team Cedcommerce.

January 2, 2023

AMAZING service and experience.

I was dreading the day that the ebay app would be removed from Shopify and put off waiting until the very last day the app was supported to make the switch. I honestly wish I would have made the switch sooner.

CED Commerce made the process so easy. The representatives were so helpful and walked me through the entire process. It was simple and seamless from beginning to end. I HIGHLY recommend their services.

cratershop.us
United States
About 5 hours using the app
CedCommerce replied January 13, 2023

Hello cratershop.us,
Thank you for your kind words! We're glad you're happy with our product/service. At CedCommerce, we are passionate about providing our best services to all our clients.
Best Regards,
Team Cedcommerce.!

January 4, 2023

I have 3 different stores on with CED! The customer service level is Top Shelf!! For Etsy there is nothing better! It took a bit with the eBay app but that's where the customer service kicked in. They walked me through it and got me listed. Seriously, if your doing sales from a Shopify store this app will make you money, save you tons of time and when needed, the customer service is incredible! They need to add a 10 star rating for them!!

PinForce
United States
4 months using the app
CedCommerce replied January 13, 2023

Hello PinForce,
Our priority is customer service and we are ecstatic that we met that mark! At CedCommerce, we are passionate about providing our best services to all our clients. Thank you so much for being such a loyal client. we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Best Regards,
Team Cedcommerce.!

Edited January 5, 2023

After speaking with team member got the help I needed.

The help files are not that helpful. The GIF cannot be enlarged to actually see what is being selected. Help FAQs are just brief answers and don't really say what to do to set up. Tried listing just 1 item manually and no matter what I got error messages.

House of Trains
United States
10 days using the app
CedCommerce replied January 13, 2023

Hello House of Trains,
We would not be able to grow and develop without feedback like yours, we greatly appreciate your loyalty to us, and thank you for sharing your experience with us!
Best Regards,
Team Cedcommerce.!

January 6, 2023

I loved working with Manmohan Singh, he made the transition so smooth and flawless, worth the $$ to switch over... I highly recommend CED Commerce; it's been a great experience...

My Secret Closet - Ladies Boutique New And Consignment
United States
3 months using the app
CedCommerce replied January 13, 2023

Hello My Secret Closet - Ladies Boutique New And Consignment,
we’re so glad to hear that you enjoyed your stay and found our staff helpful. Thank you so much for taking the time to leave an excellent rating.
Best Regards,
Team Cedcommerce.!

January 10, 2023

The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.

Paragon Star
United Kingdom
2 months using the app
CedCommerce replied March 23, 2023

Hello Paragon Star,

I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.

Best Regards,
Team Cedcommerce.