Reviews (512)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving “game changer” for syncing ecommerce data into QuickBooks, especially Desktop and Enterprise. It accurately handles orders, payouts, deposits, and fees across Shopify, Amazon, Etsy, Magento, POS, and multiple stores/entities, making reconciliation much easier. Once configured, merchants find it powerful yet intuitive, and they consistently praise onboarding and support for patient, in‑depth training and workflow guidance.

November 22, 2019

I was helped today by Nikhlesh. He was "the" most helpful person I have ever had in the three years we have been using the webgility service. Thank you for him and thank you for the time he spent with us today. Well done!
Sincerely Gordon Forsberg, GKS Enterprises

Swedish-Dishcloths
United States
Over 1 year using the app
February 10, 2023

You wont find a better support team should you need it. Had a hiccup on our system (self inflicted) and the Webgility team spent 40 minutes on screenshare getting it fixed for me. What a team! We were not going to spend the money for the monthly fee but sure glad we did

Hawken Fishing
United States
4 days using the app
November 21, 2022

The setup process was very professional and thorough. The combination of hands-on training as well as configuration settings allowed to see the effects of each of the configuration parameter on the QB reports. I highly recommend Webgility and their care to customer service.

STNGR
United States
25 days using the app
December 4, 2020

I have QuickBooks Enterprise desktop version and started synching my orders from Shopify to QB with Webgility. It's been amazing. It's saving me hours of work, and their customer service is the best I've ever experienced. Shoeb is my Account Manager & I highly recommend him.

CG Habitats
United States
17 days using the app
October 1, 2022

I purchased Webgility months ago and I had an amazing experience both with the program and with the employees. Today I needed help finishing the setup of my shopify to webgility and I had the pleasure of speaking to Himanshu who was super friendly and knowledgeable. Thank you so much

Time Connection Inc.
United States
16 days using the app
May 21, 2020

We tried multiple connectors for our store and other sales channels. None of them accomplished what they said. Wish we found Webgility earlier. They are also very helpful in getting setup and letting you know which plan works for you without trying to upsell stuff you dont need. Thanks

BonAir Services
United States
3 months using the app
Edited December 16, 2022

Very Satisfied with Faizon in solving our issues with syncing orders and fees to save us a lot of time in reconciling each month. Very knowledgeable about the system and very helpful in the lots of questions I asked. He was the best ever for training us on the new software. I recommend Webgility as your connector.

Scooch
United States
About 7 years using the app
September 28, 2022

User friendly app. Did what it said it will do. Great customer service - a human answered the phone and we had help all along the way, as needed. Nice built-in help pages for various tasks. Also, Faizan gave us excellent training and was patient with our team as we asked questions and learned the processes. Wish we had found this app a long time ago!

SmithHönig
United States
14 days using the app
September 4, 2020

I reached out to Webgility tech support for help with an issue scheduling sales orders transferring to QuickBooks. I spoke with Ankit Jain and he was extremely helpful and pleasant to work with. He fixed my issue and corrected the problems I was having in a short time period. I'm very satisfied with the customer support he provided. Thank you Ankit!

TROPHY ROOM STORE
United States
Almost 4 years using the app
July 21, 2021

Kanishk Fast to reply & overall helpful with syncing our products from quickbooks to webgility . !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

dragcartel
United States
About 1 year using the app