Reviews (919)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured connector between Shopify and QuickBooks, especially for multi‑store and multi‑channel setups. It accurately posts orders, refunds, fees, and payouts, saving major time and keeping books clean and easy to reconcile. Configuration flexibility and summary posting for high volume are key strengths. Onboarding and ongoing support are frequently praised as responsive, patient, and highly knowledgeable.

July 28, 2021

This app is a true game changer! It has made my work flow far more efficient and easy. The webgility team is easy to work with, knowledgeable, and kind. This program is comprehensive and user friendly. But best of all, if you have any questions the customer service is happy to help. I find it to be well worth the investment.

Advantage-USA Reeds & Supplies
United States
15 days using the app
December 18, 2020

Webgility is wonderful. I loved this app. All the rep is very good. They are really help. I got big help from Chandra. I can't express how happy I am now. He solve my problems so quickly. I'm appreciate all the hep from him. He took time to explain to me. Thump up. I wish he will get recongize for all his work.
Kim Abellaneda

Alignmed Medical
United States
Over 4 years using the app
Webgility replied January 5, 2021

Thank you, Kim! So glad to hear of your great experience with Webgility!

Edited March 8, 2024

Aman pachori did a great job today..!! Needed help with transaction setting and details to be Updated in Quickbooks.. Aman helped me today and its Working now. 03/08/24 Prerit assited us with the automation between Webgility and Quickbooks and everything has worked wonderfully. Their customer service and support is top notch!!

KOVER
United States
About 2 years using the app
May 26, 2021

Himanshu
Himanshu and his team were fantastic and really helpful! They called many times to ensure that we were receiving really good quality customer with latest Webgility.
service. We have now connected Quick Books POS The issue that we were having was fixed very quickly. We are extremely satisfied with their service. 5 stars!

The Equipment Shop at American Alpine Institute
United States
About 1 month using the app
November 4, 2020

Game Changer !! We used to manually add all of our orders into Quickbooks and mistakes were made and it was time consuming. With Webgility we have time to work on our business and not do data entry. We have had a few issues with configuration but Nikhlesh our support person is excellent and has resolved any issues we have had !!

Leitner Designs
United States
5 months using the app
October 13, 2020

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

fatty15
United States
22 days using the app
Edited December 26, 2019

This app has streamlined our order processing and allowed us to grow our business - very grateful to have this app! When I call customer service, I get friendly and helpful staff that sticks with the problem until there is a solution. Today Vipin provided wonderful customer service, and Vikram has been fantastic in the past as well.

Race Place
United States
Over 3 years using the app
Edited June 18, 2020

We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier!
I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with!
Everyone goes above and beyond on the support team.

UV Skinz
United States
8 months using the app
Edited January 20, 2021

This application, Webgility, performs much much more than what was originally expected. The scope of the information given to me is just MASSIVE. The training I received was primo top notch. I had several sessions with a very dedicated "techi" who answered all questions very easily. I hope to remain with this product for many years, :}}}

Bida Wide Shoes
United States
About 1 month using the app
Edited December 10, 2020

A real time saver! Webgility helps you set this up exactly how you want it to show on your QB but once you're all set up it is a super time saver! They even send an email to check up on me from time to time which is great because we've wanted to adjust some ways it hits our GLs along the way. Great job from Webgility and super time saver!

Gibs Grooming
United States
11 months using the app