Reviews (919)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured connector between Shopify and QuickBooks, especially for multi‑store and multi‑channel setups. It accurately posts orders, refunds, fees, and payouts, saving major time and keeping books clean and easy to reconcile. Configuration flexibility and summary posting for high volume are key strengths. Onboarding and ongoing support are frequently praised as responsive, patient, and highly knowledgeable.

Edited January 25, 2022

We had an issue with refunds not syncing and were connected with Aman to solve the problem. Aman was extraordinary, he took the time to fully understand our issue and check every detail involved. Aman found a quick solution in the config and double checked that the solution was working. An A+ support experience.

Anna Zuckerman Luxury
United States
9 months using the app
Edited November 17, 2020

Overall this has been a great link between quickbooks, our website and amazon. Like any software there are challenges, but the team has been very responsive and helpful in those rare occurences. Again needed some support moving to enterprise. Arun was great and very detailed in making sure we were taken care of!

DD26 Fishing
United States
11 months using the app
January 25, 2021

My service provided with Webgility is always cohesive, easy to understand and very detailed as I always can count on the talented team to provide excelled customer service any time I run into an issue. I appreciate the availability as each time I have called there was a tech on hand and ready to help. Thank you!!

The Apple Tree on Main
United States
4 months using the app
July 29, 2020

Support and setup has been great. Webgility has been a total time saver also for our business. Nikhlesh in support helped me get my system up and running on our new computer..no problem! Webgility connect my Shopify site and Quickbooks together saving us again...time! Awesome product and support!
Thank you! Wb

Button Down SF
United States
7 days using the app
Edited December 21, 2021

NAASR currently uses Shopify and Webgility usually does a good job synching the sales and updating inventory. Webgility help personnel are knowledgeable and polite and resolve errors easily. Aman Pachori was particularly patient and persistent in fixing the issues and getting our system back up and running properly.

NAASR
United States
About 6 years using the app
Edited December 14, 2015

eCC saves us from hours and hours of boring, time-sucking manual data-entry.
On top of that, their support team is phenomenal. When we had questions regarding set-up, their support team was there to offer immediate help. They are extremely knowledgeable, patient, and quick to help.
THANKS FOR HELPING TEAM SWRVE!

Swrve
United States
About 1 year using the app
August 23, 2016

We've been using Webgility for years and can't say enough about how much their software has helped us speed up processing of orders, shipping, and posting back to our multiple store channels. Their tech support is outstanding as well. Any time I've had any problems, I've gotten a quick response and fast solution.

Carousel Horse Tack
United States
10 months using the app
January 18, 2021

Vipin was very helpful in understanding my problems and quickly was able to resolve the problem and explain to me how it works. Webgility has been a good connection and very user friendly. Most of my issues have been me not understanding how I wanted it to connect but all the support staff has helped me through that.

Havelock Wool | Residential Insulation
United States
About 1 month using the app
March 21, 2020

Mudasir Zahoor has been extremely helpful and friendly. He quickly fixed what settings were not correct and made necessary changes. He also took time to show me & explain what settings needed to be set in order for my stores inventory and sales to populate properly. He is an asset to your company! Thank you, Mudasir!

Horseshoe Boutique
United States
Over 3 years using the app
October 9, 2020

Very happy with the app, its helped me saved time. We had some issues initially setting up but they were very responsive and diligent in solving the issue which is rare (most software companies are aggressive in sales but then a nightmare in tech support) Webgility so far has exceeded my expectations, would recommend 100%

ROCO 4X4
United States
4 months using the app