Reviews (233)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.

Edited September 25, 2019

Great app! We found it invaluable while we were taking pre-orders and needed to be able to edit lots of orders. Would recommend to anyone needing order editing capacity. Thanks Edit Order team

Beeline
United Kingdom
7 months using the app
Cleverific, Inc replied September 25, 2019

Thank you so much for your review! We're happy that Edit Order helped you take pre-orders easily and effectively. :)

November 17, 2019

We have been using Edit Order since we migrated to Shopify Plus, it has been a very useful tool for handling item add-ons, as well as order returns and exchanges. Keep up the great work!

-HippieShop

HippieShop.com
United States
7 months using the app
Cleverific, Inc replied November 20, 2019

Thanks for the wonderful review! We're glad Edit Order has been useful in helping you handle item add-ons and order return and exchanges! Please feel free to reach out whenever you need us.

February 10, 2015

Great App! We use it almost everyday. Great option for when you need to add a custom item or when customer's call in to make a change to their order. Thank you for adding the custom product feature!

CutCardStock
United States
7 months using the app
February 2, 2021

Our team loves this app and uses it daily. The support team at Cleverific is top notch and worked with use closely to improve continuously based on the feedback we provided. Highly recommended - 10/10 App!

Kewlioo
United States
About 2 years using the app
October 8, 2020

Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store.
Highly recommended for everyone who is looking for order solutions.

Uniseminar
Switzerland
8 months using the app
March 7, 2023

What a fantastic App! I found them initially after I had an order that I needed to edit, and Edit Order was exactly what I needed. I found the App very straightforward and an asset for my business! Thanks so much!!!

Change To Treasure
United States
About 2 months using the app
March 18, 2021

This app is fantastic! Very user friendly and efficient for editing orders. The quality of customer service I received from Andrew can't be beat. I highly recommend this app for any type of eCommerce business. 10/10!

Optometrists United
United States
Over 4 years using the app
October 1, 2018

BEST CUSTOMER SERVICE !! The reply is quick and very responsive to our needs. VERY RECOMMENDED!! We had a custom need that only could've bee fixed with internal help from them and they did right away without hesitation.

Mistura Timepieces
United States
7 days using the app
June 18, 2020

We use Edit Order by Cleverific and absolutely love it. It makes making changes to orders simple and works perfectly with Shopify! We love it and rely on it on a daily basis! Also, their Support Personnel are awesome!

KANIBI
United States
8 months using the app
February 2, 2018

The app does exactly what it should and also allows you to add product discounts, cart discount, line item properties and more.

In the instances I have to asked for some help the question was answered in a matter of minutes.

Elergy Cy
Cyprus
2 days using the app