Cleverific Order Edit & Upsell

I was skeptical at first. I used to manually cancel/replace orders for customers, but since installing this app, I've been saving so much time and I'm now actively offering to edit an order, if that's a better option for a customer. Support is also great, although I rarely need it.

Thanks Cleverific!

We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with.
Defiantly worth the price. We could not manage without it!

I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.

Solves a huge problem that Shopify presents to most e-commerce businesses. This app has an amazing menu of functionality, is easy to use and install, has great customer support, and integrates well into the backend of the store. The team that built it also sounds like a cool group of people. Highly recommended!

I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!

I'm not sure why some of the commenters below are so negative. So far the app has been really excellent and fills a really critical role - both editing old orders and adding new orders.

Highly recommended.

Update: They don't respond to emails, and editing an order breaks the fulfillment settings on the product.

This app enables me and my CS team to help customers as much as possible without causing inconvenience to them. My new favorite feature is invoicing customers for adding an item to their order, after they have made their purchase. Edit Order has definitely impressed us and our customers. Great tool, highly recommend!

Have never had success with this app. The math never ends up right. Just opening an order to edit and it will say the customer owes some random amount... like 0.27 still due or silly numbers like that. I have had it installed for over a year but now that they want to charge for an app that doesn't work, time to uninstall.

We use Edit Order in a bunch of ways to help our customers with order changes. Shopify's built-in Edit Order solution is great but very limited. This fills in the gaps in a lot of cases by allowing us to use discounts edited orders, and make adjustments that the Shopify editor just don't allow for. Would highly recommend.

Decent functionality but $19/mo?

I only have to edit a few orders a month at most. Paying $6 everytime I need to edit it an order is ridiculous.

It's use is not without hassles, it essentially cancels the first order and creates a new one in the system.

I can do this manually, but it always causes a headache with our 3PL.