Orderly Emails ‑ Templates App

We used the New York theme to make our emails look polished and refined. The template manager makes it a snap to edit and update the look and feel of your messages.

The emails look so much better than the default Shopify ones.

The app is easy to use, and the email messages can be updated quickly.

The support was excellent, with quick and efficient responses and assistance.

I have used this app on a couple of Shopify stores and will continue to use it on new ones as and when needed.

Previously, we chose not to leave a review as a gesture of goodwill, but after the false accusations and lies made by Sarah against our company, we feel compelled to respond.

First, all Shopify apps include a “Plans” page. From this page, you can either switch to another plan or cancel your current one if only a single plan is available. Canceling a plan does not mean using the app for free — it means the app will stop functioning once the billing period ends.

Second, while nearly all Shopify apps offer monthly options, this app pushes users into a yearly plan. Even if that’s the company’s business decision, requiring customers to manually set calendar reminders just to avoid renewal is unreasonable. No reminder emails are sent as the renewal date approaches, which seems intentionally designed to make users forget — and by the time you realize, the annual fee has already been charged.

Third, the email templates provided by the app are not compatible with Shopify’s native marketing automations.

Fourth, the customer support team is unaware of several key issues and provides incomplete answers.

Fifth, email templates must be copied and pasted manually, one by one — there is no automation or bulk transfer process.

If Sarah or any team member from this company wishes, we can provide even more negative experiences. The company is clearly exploiting a market gap — since few apps support customized email templates for Shopify, they are taking advantage of the lack of competition.

We have been using the app for a few years now. But how good a collaboration is... well you see when things don't go so well. We recently encountered a problem and the team was very patient with our requirements and the problem was solved. Thanks guys!

Love - love - love this app. I set up a nicely-designed template once -- years ago now! Anytime I need to update with the latest Shopify or ShopCash code, or change the offers/content, I just re-export the code and cut-and-paste. They did a lot of thoughtful things to make this as fast and easy as possible, like a shortcut button to the exact right Shopify screen, plus a regular "footer" content that automatically updates across all emails at once.

We were looking for an app to help us update our Shopify email templates, and we’re so glad we found Orderly Emails! The templates are clean and incredibly easy to customize, but the best part is the support team. We needed assistance with some customizations, and the team was extremely responsive and helpful throughout. We're very happy with the service and would highly recommend it to anyone looking to revamp their email templates and make them more on-brand.

Amazing product and even better team behind it. Had a unique case where we needed some customization based on conditional logic and their team was able to guide us all the way from start to finish. Highly recommend them if you want a beautifully designed email template and one that can be tailored to your business needs.

Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.

Have used these templates along with the OrderlyPrinter Templates as well since 2015. Love them! They are such a nice expression of your brand

OrderlyEmails has transformed the way we communicate with our customers through emails.

No more boring, generic Shopify emails! Now, my customers receive beautifully designed order confirmations and shipping updates that perfectly match my store's visual identity. The setup process was easy.

I highly recommend giving it a try! I want to give a special shout-out to Nelvin for providing exceptional support!

Easy to use app and attractive professional designs. Any problems were helped with their friendly support. The updates over time to match Shopify's latest requirements are good.