Reviews (94)
Refine
-
By rating
Blows other services for SMS out of the water! They add a much needed "human" element to the messaging system, strengthening the bond between us and our customers.
The Emotive team has honestly been the key reason I decided to switch from Postscript. They were so hands on from the day we had the first zoom meeting. They followed up with me constantly even when I was slow to respond (we were in our equivalent to Black Friday). They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a timely manner, which as business owners we know is super important. I truly could not be happier with my experience.
The dedicated team that helps respond to customers truly is a selling factor I don't think they push enough. Emotive is so awesome with this! The are times our team is busy and we don't want costumers having a question that isn't resolved. They handle the responses that they can.
Truly happy we switched
Wow. Thanks for sharing your experience. We're glad to hear that our Emotive team's hands-on approach and dedicated support made your transition from Postscript smooth and efficient, even during your busy season. Your satisfaction means a lot to us. Thanks for choosing Emotive. 😊
10/10 Emotive is an excellent platform. It is user friendly and has opened up a whole new avenue of marketing for our brands. Jessica and the team are a joy to work with and have been so helpful in offering assistance during transitions, helping with copy, and sending ideas for campaigns. Would highly recommend this platform for anyone looking to start SMS marketing.
Thanks for this amazing feedback! We're delighted to hear that Emotive has opened up new marketing avenues for your brands and that Jessica and the team have been so helpful. Your high recommendation means a lot to us. Thanks for choosing Emotive for your SMS marketing. 😊
Most importantly, this app brings in historical Shopify data which allows us to segment customers properly in SMS marketing. That has been a big advantage in efforts of customer acquisition vs retention marketing. Easy to use and integrates well. All good in my book