Reviews (94)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
January 5, 2023

Emotive is great. It's an extremely useful tool to reach out to customers and is easily manageable and understandable with the tools and reports available. Support is also very quick to respond and has valuable solutions to any issues that arise.

Pillow Guy
United States
About 3 years using the app
June 14, 2023

The bes SMS App experience i've ever had with emotive. Setting up was easy with Emotive team. and using the app is even easier! Our ROI aftter using the app was about 3x for 1st month. still on 3rd month right now. Emotive Team spend alot of hours to keep us update and recommend us to us the app to full cap! i Highly recommend this app

Nature Republic USA Official
United States
About 2 months using the app
Bloom Digital By Privy replied July 11, 2024

Thanks for this fantastic review. We're thrilled to hear that setting up with Emotive was easy and that you're seeing such great ROI. It's great to know our team has been supportive and helped you get the most out of the app. We appreciate your high recommendation! 😊

December 9, 2022

Have been with Emotive for 2 years now, really like their hands of support approach. Also, the ability to use a normal phone number vs. short code is huge for a personal touch to the brand. Overall really solid experience!

Love Sweat Fitness
United States
Over 2 years using the app
December 1, 2022

We've been using Emotive for almost 2 years now and we couldn't be happier with the decision. They have an amazing Customer Success team and tech support. More than anything else, the SMS solutions perfectly compliment our overall marketing strategy. We highly recommend Emotive to anyone looking to have great success in SMS marketing.

Sun Coast Sciences
United States
About 2 years using the app
February 1, 2023

The app itself works incredibly well, our retention in SMS through emotive vs email is insane! But beyond the app, what makes this SO worth it is the support... The team at Emotive is knowledgeable, helpful, and thoughtful; they really made it feel like a team effort.

Rugs2Go
United States
About 2 months using the app
Edited October 20, 2022

We started using Emotive to communicate directly to our customers, exactly where they are (on their phones). The price is higher than others, however great service & support and a very helpful onboarding process. Additionally their creative team assists in coming up with copy, when we're stuck or slow. Great value!

Four All Ice Cream
Canada
Almost 2 years using the app
December 13, 2023

Nous avons bien aimé travailler avec Emotive. Nous avons eu un bon retour sur notre investissement tout au long de l'année.

Bamboo Underwear
Canada
Over 1 year using the app
January 25, 2025

If I could give them a -10000 Star I would! I am a 50Million Dollar Brand and this company is attempting to steal my list and my short code phone number. They lied to get me on there platform and did not have the integrations and the insights that are up to date. When i said I wanted to leave they told me I had to pay 50K or they would keep my list of over 200K subsciber's that I have spent Millions of dollars over the years to build! They also refused to take there pop up off of my website! I dealt directly with the owner. I have been asking for my list for over 60 days and they refuse to give it to me then shit my services down. Non of this was in the contract and they are breaching the contact in many ways. They have not heard the last of me

Hollywood Hair Bar
United States
9 months using the app
August 8, 2024

We have had emotive for
About 4 months now. The product works great and the support is amazing

SOLE PLAY
United States
2 months using the app
Bloom Digital By Privy replied August 13, 2024

Thank you for this. 😊 We're so happy to hear that Emotive has been working great for you and that our support team has made a positive impact. Thanks for choosing Emotive. 🙌

May 22, 2024

We've been with Emotive for a couple of years now and have had a fantastic experience. Service is exceptional. Stuart and JC Fajardo is always checking in to ensure we have everything we need, and providing valuable support throughout our time with them.

qc.tanit.co
Canada
About 1 month using the app
Bloom Digital By Privy replied July 11, 2024

Hey! Thanks for this wonderful feedback! 😊 We're delighted to hear you've had a fantastic experience with Emotive over the years. It's great to know that Stuart and JC have been providing valuable support and checking in to ensure you have everything you need. We appreciate your continued trust in us.