InfoShore eBay Integration

App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore.

UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation.

They will also not reply to our email about these modifications to our listings.

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

This app is essential to our online shop! It’s super easy to use, and the interface is clean and straightforward. We totally recommend it — definitely the best eBay importer out there. Also the customer service is phenomenal, always helped us out with everything.

We have been using this App for over 5 years now and have found the team to be amazingly helpful despite our sometimes demanding needs.
The import is seamless and just makes the process easy.
Service has been fast and they have saved us countless hours when certain tasks needed doing that were just too big for us.
Thank you guys, keep up the great work!!

This is a great product and does what it advertises. Used for several years to import eBay listings into Shopify, including pictures. Recently they overhauled the app and seems like a lot of the little bugs have been worked out. It operates much more smoothly and the interface is more user-friendly. Support times have been good when we have questions, so that is a plus.

I’ve been working with Pankaj from InfoShore for quite some time now, and I’m extremely satisfied with his support and professionalism.

Pankaj has been an outstanding business partner and customer supporter for the Ebay Integration app. He is always responsive, knowledgeable, and goes above and beyond to resolve any issues. His quick solutions and clear communication have made managing our eBay store much smoother and more efficient.

What I appreciate most is his dedication and positive attitude. He truly cares about his clients’ success and consistently delivers excellent service. Thanks to Pankaj and the InfoShore team, we’ve been able to scale our operations without technical headaches.

I highly recommend Pankaj and InfoShore’s Ebay Integration app to anyone looking for reliable eBay integration support. Keep up the great work! :-)

Great product and customer service!

works

perfect service. Always here to help. very helpful ! would highly recommend.

Great experience with Professional Importer! Pankaj was very helpful in setting up my promotion so it appears correctly on eBay. He made the process smooth and easy to understand. Highly recommend their support!