InfoShore eBay Integration

We used this app for around 2 years from back when there was no other competition but we have now thankfully moved on. 2 years of stress, problems, unhappy customers and worse.

To briefly explain, we have a large store, 8000+ items. All matched and imported from eBay, most of the time it works ok. But it is slow to spot new eBay items and even then, not all of them. This led to discrepancies of stock. Sometimes it would decide not to correctly amend stock. One of our final straw issues was finding that over 1000 items had never been imported dating back almost the 2 full years!

Contacting customer service with an issue was painful. I would explain an issue and then next thing "Thank you for your concern, I have now changed X,Y&Z on your website" this would normally have the opposite or a problematic affect on our website and wouldn't actually resolve the issue. Normally causing us more issues. One of the worst app experiences of my life.

This app has been so bad, my wife has commented on how often I complain about how bad it is. But back 2 years ago there was no company that did exactly what we needed except this one so we had no choice. It was so bad we actually took the plunge to move the week before Black Friday! Which was a risk, but I am so glad we did it.

Now there are loads of other options out there and most are much cheaper. Best of luck!

Absolutely amazing service! their team is fast, efficient and never had an issue with this app for the last 2 years we've been using them. Thank you

So far so good and really helpful service. I have a book store and the data they have helped import through other channels is a great time saver.

eBay Importer is the best way to get your eBay inventory into another selling platform, and keeps your inventory synced up well between eBay and your additional platform.

Whenever I've had questions about the eBay Importer, someone on their team replies within one business day with solutions. The whole team over there has been outstanding with their customer service.

Exceptionally fast customer response times, and required outcome all turned around within 4 hours, and could have been faster probably if I had replied more quickly.

App (eBay import of products) seems to work really well.

Great service, and works well. Customer support is fast and they have helped me with customization in our synchronization. We have over 2000 listings and it's working great. It was a little bumpy at the very start a year or so ago, but the bugs seem to be all worked out. Recommend!

It works when it feels like working. It crashes a lot when sorting through import files, and sometimes it just logs me out without letting me back in through the app, so I have to restart it every time to get back in.

App did not work .. only imported 5 items out of 15000 .. I though with paying for app that I will get items imported faster.. it came up totally different pricing and different than advertised. So I closed the account and uninstalled the app within a day.

sent emails many times to support with dead end.. they won't help and telling lies that they already refunded the payment which is not true. total scammers trying to keep your money even you did not use the app.

We tried for two months to get this app to deliver on ability to synch between Shopify and eBay on trading cards. We had multiple upcharge requests asked as a condition to make the app work as needed which was frustrating. Last we left off we were going to get quoted for a 'customization' that would help us accomplish task of another selling site being able to read and pull items from Shopify... after multiple asks and over a month of waiting for quote, we're just having to cut bait on almost two months of trying to make this work out and start all over. Summary... ensure and double check this app does exactly what you need it to accomplish using the 5-item free option before purchasing, and if you are asked to additional money for the app to do its job, move on.

This importer is great. Once you play around with it and learn how it works things will run smooth. It successfully imported thousands of our eBay's listings onto our new shopify site. Quantities and prices sync up within minutes of making changes. Couldn't be more pleased.

EDIT 11/25/2025

The app is still running strong. Any time we have an issue they are very responsive by email and are able to take matters into there own hands to get things fixed. We will continue to use it and have no regrets.