InfoShore eBay Integration

WOW! 5 stars and more if I could leave more... I left Shopify Marketplace Connect to come to this app and it DOES NOT disappoint! I am so extremely pleased with amount of customization that this app can provide. I was struggling with my previous app because there were specific items from vendors that I didn't want synced over to eBay, and that app did not allow for any blocking of items - it was all or nothing. Im so happy I found InfoShore - they have been able to accommodate every need and build out features very quickly. I have worked personally with Pankaj - who is a GEM! I started with the free version and after a week of playing around in their app, quickly upgraded to the silver version. If you're struggling like I was with other apps that have no ability or drive to work with your companies needs, then leave them, and give this app a try. I was also able to use this app and test it out while still using my other app. It became very apparent InfoShore was the way to go. Hope this helps someone else out there!

I've only recently started using this app, as I'm a long time ebay user (but new to shopify) and I've been finding selling on shopify as well as ebay quite difficult to navigate - this app seems good so far, it works, and it's very easy to use (even for a non techie person like me), unlike many apps!! Listings are copied across with just a few clicks and all seems to work well - very happy with it!

This app provides excellent, diligent customer service. Worked on fixing an eBay listing import limit issue, and they went above and beyond by not only doing that but also enabling key settings that originally meant to contact them by email to do it. The app's service is super easy to manage and use, and their customer service is straight to the point and no-nonsense. Highly recommend this app.

Paid for a one time 500 import plan (limited time offer). Used 222 of them, can no longer import anything. Looks like they changed something and removed / revoked the 500 import plan I had.

Works as expected, imports items from eBay directly to Shopify very easily. Photos look nice and all of the information from the listing also transfers. Customer service is really great, Pankaj has been very supportive and was able help me set-up this app exactly how I wanted with a bunch of customization. Replies very fast and always professional. Very happy with this service.

Tried to use this app for syncing 'inventory only' between my shopify and ebay stores. Both platforms already had all listings live, I just wanted to link stock via SKU which I was told was possible.

Straight away it was clear my needs were overlooked. My ebay listings were duplicated onto my shopify store (I use different style images on different platforms). So i had 2x every product on shopify for many brands/vendors.

Every time I raised the issue, I was told it was not possible for their app to do this. The proof was plain as day, as you could see the duplicate listings on my shopify store literally had my ebay style images. I had to point this out time, and time again before they would always eventually admit fault, and promise to resolve it/it never happen again.

This was not the case. Every time I added new products, synced the Inforshore app, the issue would repeat.

Every time they tried to resolve it, it was like they just restored my shopify store to an older version, which was not ideal as we'd lose a weeks work in updating our store, and whole vendors would get removed/go missing.

After the usual 'its not our fault, its not possible for our app do to this' and me having to take time out of the day to explain how its obvious (honestly like speaking to children) I had enough, and uninstalled the app.

They knew they were in the wrong, as I received my initial setup fee back, with minimal resistance.

Best part of their service was how quickly they managed to disappear and return my money, leaving me to tidy up the monumental mess they made of my shopify store.

How this is a recommended app is beyond me. I have since found multiple similar services for similar prices that work much better. Take extra time to look around, and DO NOT use Inforshore.

Very happy with eBay Importer by Infoshare. It has been a great tool syncing our eBay store with our web page. Any time we've had an issue, or a question on to make something work, we've gotten fast replies and resolves of our issues. I would highly recommend. Mark @ mc2-toys

Been unig the app for a couple of years, mainly to integrate eBay with Shopify.

Excellent and responsive support though we do run in to issues from time to time, all resolved in a timely manner though.

We used this app for around 2 years from back when there was no other competition but we have now thankfully moved on. 2 years of stress, problems, unhappy customers and worse.

To briefly explain, we have a large store, 8000+ items. All matched and imported from eBay, most of the time it works ok. But it is slow to spot new eBay items and even then, not all of them. This led to discrepancies of stock. Sometimes it would decide not to correctly amend stock. One of our final straw issues was finding that over 1000 items had never been imported dating back almost the 2 full years!

Contacting customer service with an issue was painful. I would explain an issue and then next thing "Thank you for your concern, I have now changed X,Y&Z on your website" this would normally have the opposite or a problematic affect on our website and wouldn't actually resolve the issue. Normally causing us more issues. One of the worst app experiences of my life.

This app has been so bad, my wife has commented on how often I complain about how bad it is. But back 2 years ago there was no company that did exactly what we needed except this one so we had no choice. It was so bad we actually took the plunge to move the week before Black Friday! Which was a risk, but I am so glad we did it.

Now there are loads of other options out there and most are much cheaper. Best of luck!

Absolutely amazing service! their team is fast, efficient and never had an issue with this app for the last 2 years we've been using them. Thank you